Anaya Anderson
2624 West Thomas Street ,Chicago
Summary
Dynamic and results-oriented professional with extensive experience in customer service and team collaboration, notably at Delta. Excelled in enhancing customer satisfaction and streamlining operations, showcasing exceptional problem-solving and cash handling abilities. Proven track record of improving workplace efficiency and fostering positive customer interactions through excellent people skills and multitasking strength.
Overview
12
12
years of professional experience
Work History
Sales Associate
Aafes AAFES Exchange Service
03.2023 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
Store Associate
The Love Store
11.2023 - 11.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Bar Attendant
the Landing Bar and Grill
10.2022 - 10.2023
- Managed cash register transactions accurately, ensuring proper handling of payments and tips.
- Successfully collaborated with other staff members to provide seamless service during high-volume periods.
- Checked ID cards and verified bar guests were of legal age.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Restocked ice, condiments, and snacks.
- Adhered to alcohol policies and procedures and complied with local and state laws.
- Ensured compliance with state liquor laws by diligently verifying age requirements before serving alcoholic beverages.
- Learned how to make wide variety of mixed drinks.
- Adhered to safety and sanitation regulations, maintaining a healthy environment for both staff and customers.
- Increased repeat business through friendly interactions and personalized recommendations based on guest preferences.
Barista
Starbucks Barista
08.2012 - 10.2014
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Packaged bagels, muffins and other food items for customer purchase.
- Promoted additional items with beverages, increasing store sales.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
High School Diploma -
Chaffey High School
1245 N Euclid Ave, Ontario, CA 9176205.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Cash Handling
- Flexible Schedule
- Stocking and Receiving
- Cleaning techniques
Timeline
Store Associate
The Love Store
11.2023 - 11.2023
Sales Associate
Aafes AAFES Exchange Service
03.2023 - 06.2024
Bar Attendant
the Landing Bar and Grill
10.2022 - 10.2023
Barista
Starbucks Barista
08.2012 - 10.2014
High School Diploma -
Chaffey High School
Similar Profiles
Patrick MesaPatrick Mesa
Store Manager (Branch W/ Gas) at Army & Air Force Exchange Service, AAFESStore Manager (Branch W/ Gas) at Army & Air Force Exchange Service, AAFES
Travis HatfieldTravis Hatfield
Facility Management Assistant at Army Air Force Exchange Service, AAFESFacility Management Assistant at Army Air Force Exchange Service, AAFES
Rosangela Da SilvaRosangela Da Silva
Cashier Assistant at AAFES - Army and Air Force Exchange ServiceCashier Assistant at AAFES - Army and Air Force Exchange Service