ANAYANSI FUENTES SANTOS
DALLAS
Summary
Professional, Dynamic, Diplomatic. An enthusiastic, self-motivated and highly driven social services advocate. Passionate in things I enjoy, the causes I serve, and always willing to learn and share knowledge with others. Strive to improve the lives of those around me and the families I serve through compassion, understanding, and advocacy.
Overview
12
12
years of professional experience
Work History
CASE MANAGER
Catholic Charities Fort Worth
Fort Worth
08.2024 - 07.2025
- Provided compassionate support to clients, fostering trust and open communication, which improved client engagement significantly.
- Implemented individualized care plans, facilitating access to resources and resulting in measurable improvements in client well-being.
- Coordinated with community organizations to streamline service delivery, enhancing resource availability and client satisfaction.
- Maintained accurate case records and documentation, ensuring compliance with regulations while supporting effective case management.
- Evaluated client needs through comprehensive assessments, leading to tailored interventions that drove marked gains in service effectiveness.
- Cultivated a trusting environment for clients, enhancing communication and fostering deeper connections that led to improved engagement.
CLIENT NAVIGATOR
Northside Inter Community Agency
Fort Worth
08.2022 - 05.2024
- Created and implemented individual care plans, allowing clients to access resources in order to improve their well-being.
- Maintained records and documentations.
- Evaluated clients and their needs, intervened when necessary and advocated for their needs to be met.
- Interacted with other agencies to better aid in client's well-being.
- Provided crisis intervention services during emergencies, ensuring safety.
- Guided clients through the process of accessing public assistance programs.
- Documented and filed case records.
- Supported community outreach programs aimed at child development and family support.
CLIENT NAVIGATOR LEAD
Community Enrichment Center
North Richland Hills
07.2019 - 02.2020
- Guided clients through community resources and services offered by the center.
- Assisted individuals in completing applications for financial and housing support programs.
- Provided one-on-one consultations to address client needs and concerns effectively.
TRANSLATOR LEAD
Orphan Outreach
Tegucigalpa
06.2013 - 07.2016
- Translated documents for various outreach programs and initiatives.
- Assisted in creating bilingual materials for community engagement events.
- Provided interpretation services during meetings with international partners.
Education
Master of Arts - Social Work
Tarleton State University
Stephenville, TX05-2026
BACHELORS OF SOCIAL WORK -
Tarleton State University
Stephenville, TX05.2024
ASSOCIATE OF THE ARTS - EARLY CHILDHOOD DEVELOPMENT AND EDUCATION
Tarrant County College
Hurst, TX12.2021
ASSOCIATE OF THE ARTS - SOCIAL WORK
Tarrant County College
Hurst, TX08.2018
Skills
- Translation
- Teaching
- Curriculum Development
- Case Management
- Social Services
- Client Support
- Crisis Management
- Database Management
- Leadership
- Documentation
Languages
Spanish
Native/ Bilingual
Timeline
CASE MANAGER
Catholic Charities Fort Worth
08.2024 - 07.2025
CLIENT NAVIGATOR
Northside Inter Community Agency
08.2022 - 05.2024
CLIENT NAVIGATOR LEAD
Community Enrichment Center
07.2019 - 02.2020
TRANSLATOR LEAD
Orphan Outreach
06.2013 - 07.2016
Master of Arts - Social Work
Tarleton State University
BACHELORS OF SOCIAL WORK -
Tarleton State University
ASSOCIATE OF THE ARTS - EARLY CHILDHOOD DEVELOPMENT AND EDUCATION
Tarrant County College
ASSOCIATE OF THE ARTS - SOCIAL WORK
Tarrant County College
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