Anayeli Perez-Lopez
Austin
Summary
Accepted checks, debit and credit cards, and gift certificates in line with company policy. Processed cash register transactions on POS and provided correct change. Maintained high customer satisfaction levels by going extra mile to personalize service. Resolved conflicts with customers and looked for opportunities to improve satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier PT
City Of Austin
11.2023 - Current
- Collect payments by accepting cash, making change for cash customers
- Balance cash drawer by counting cash at beginning and end of work shift
- Maintain checkout operations by following policies and procedures; reporting needed changes
- Maintain safe and clean working environment by complying with procedures, rules, and regulations
Cashier
The Home Depot
03.2022 - 09.2024
- Accepted checks, debit and credit cards, and gift certificates in line with company policy
- Processed cash register transactions on POS and provided correct change
- Maintained high customer satisfaction levels by going extra mile to personalize service
- Resolved conflicts with customers and looked for opportunities to improve satisfaction
Customer Service
Las Brisas
05.2018 - 08.2021
- Resolved conflict resulting in customer satisfaction
- Greeted customers and developed friendly relationships
- Assisted customers when needed
- Ensured that customers has no needs and left the place satisfied
- Collaborated with coworkers and worked as a team
Education
1 Years Of College - Business
Three Rivers Community College
Sikeston, MO12.2021
Skills
- Cash Handling
- Spanish
- Communication Skills
- Price Identification
- Customer service
- English
- Organizational Skills
- Receipt Issuing
- Problem-Solving
- POS Systems Use
- Credit Card Transactions
- Product Availability Checking
- Cleanliness
Certification
Accounting Certificate, State of Missouri, Completed courses of accounting and Quickbooks.
Timeline
Cashier PT
City Of Austin
11.2023 - Current
Cashier
The Home Depot
03.2022 - 09.2024
Customer Service
Las Brisas
05.2018 - 08.2021
1 Years Of College - Business
Three Rivers Community College
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