ANAYELI SAAVEDRA
56 Bristol Ave Staten Island ,NY
Summary
Enthusiastic professional, with excellent customer service skills seeks opportunity to improve patients safety, security and comfort. Able to quickly learn and clearly communicate regulatory guidelines.
Overview
6
6
years of professional experience
Work History
Patient Representative
SunRiver Health
04.2021 - Current
- Enhanced patient satisfaction by addressing concerns and providing compassionate assistance.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Collaborated with medical staff to ensure timely and accurate communication of patient needs.
- Resolved billing issues, resulting in increased patient trust and financial stability for the clinic.
Retail sales associate
Macys
01.2018 - 10.2020
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
High School Diploma -
Port Richmond High School
Medical Billing certification -
Franklyn Care Institute
CDA (Child Development Associate) certification -
Mid-Manhattan Adult Learning Center
Skills
- Proficient in [Software]
- Patient Data Privacy
- Insurance Verification
- Patient Data Confidentiality
Work History
- Golden Pastry Shop Bakery, Taking care of customer, cashier and cleaning., 01/2006, 12/2008
- J & J Jeans, Responsible for customer service. Retail. Ordered merchandise and kept track of inventory. Created displays. Helped on the front line (Cashier)., 01/2008, 12/2010
- Big time Produce, Assistant Manager, In charge of registers (cashier), Inventory report, Answering phone, Payroll, 01/2011, 12/2012
- Vintage Wines, Inc, Assistant Manager, Answering phone, Inventory Report, Computer skills (Microsoft, power point, excel), 01/2013, Present
- Sunset Park Children's School, Toddler assistant teacher, Helping feeding, Diapering, Activities, 01/2014, 12/2015
- Macys, Retail sales associate, 01/2018, Present
Other Strengths
- Excellent communication and interpersonal skills
- Good sense of humor
- Thorough understanding of childcare theories and practices
- Strong knowledge of safe activities for children
- Fluent in Spanish
- CPR training
Key Qualifications
- Good professional attitude.
- Passion for working with people, proven commitment to providing superior service.
- Positive team player with excellent work ethic, flexible and dependable.
- Friendly, caring and hardworking.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Patient Representative
SunRiver Health
04.2021 - Current
Retail sales associate
Macys
01.2018 - 10.2020
High School Diploma -
Port Richmond High School
Medical Billing certification -
Franklyn Care Institute
CDA (Child Development Associate) certification -
Mid-Manhattan Adult Learning Center
Similar Profiles
Tomasa WilliamsTomasa Williams
Patient Navigator at SunRiver HealthPatient Navigator at SunRiver Health
Madelin VargasMadelin Vargas
Patient Service Representative at Sunriver HealthPatient Service Representative at Sunriver Health
Sophia McBeanSophia McBean
Nurse Practitioner- Primary Care at Sunriver HealthNurse Practitioner- Primary Care at Sunriver Health