Patient Collections: Generate invoices, follow up on unpaid balances through email reminders, phone calls, and text messages; establish payment plans; escalate delinquent accounts to collection agencies when necessary.
Manage medical billing, denials, corrected claims, and collections with a 98–100% success rate.
Obtain and appeal authorizations for services, ensuring timely approvals.
Handle provider credentialing for individuals and groups.
Reconcile accounts, follow up on denials, and submit appeals.
Conduct audits to ensure billing accuracy and compliance.
Serve as main point of contact for providers regarding billing and authorization inquiries.
Account Receivable/Medical Billing and Coding Supervisor Assistant
HARRISON MEDICAL GROUP
08.2020 - Current
Created and billed office and nursing home claims, manually posting payments.
Processed denials, corrected claims, and submitted appeals.
Reviewed insurance payments, resolved encounter discrepancies, and handled patient collections.
Generated patient statements and processed credit card payments.
Worked on underpaid claims based on the contract fee schedule, adjusted coding errors, and reconciled accounts.
Utilized PointClickCare for billing and account management.
Medical Biller/Physical Therapy Supervisor
Alexandria Medical Pain Management
11.2019 - 07.2020
Process and manage in-network and out-of-network authorizations for medical and therapy procedures.
Prepare and submit appeals and corrected claims for Workers’ Compensation and No-Fault cases.
Accurately post ERA payments in ECW and reconcile accounts.
Monitor and follow up on claim denials and pending appeals to ensure timely resolution.
Submit secondary claims electronically and by paper (CMS-1500).
Review, edit, and correct physical therapy coding to ensure compliance and reimbursement.
Research and apply payable therapy codes per insurance guidelines.
Prepare and bill Workers’ Compensation and No-Fault claims using paper 1500 forms.
Verify and submit physical therapy authorizations to insurance carriers.
Generate and analyze yearly reports by CPT code and denial trends to support revenue cycle improvements.
Assist with Medicare credentialing for providers and facilities.
Support patient engagement efforts, including physical therapy patient recruitment.
Medical Billing and Coding Specialist (INTESHIP)
Jacoby Hospital
02.2018 - 2018
Review patient medical records and assign codes to diagnoses and procedures performed so the facility can bill insurance and other third-party payers (such as Medicare or Medicaid) as well as the patient.
Summary
Seeking a position with a company which will require me to utilize my skills, abilities and experience in the nursing, medical biller/coder, collection specialist and administrative/accounting field to ensure and support the company's success. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments and skills.
Overview
8
8
years of professional experience
1
1
Certification
2009
2009
years of post-secondary education
Education
Some College in Diploma - Billing and Coding Specialist
ABC TRAINING CENTER
New York, NY
02.2018
CNA Certification - Nursing
Hudson valley carrier training
New York, NY
04.2016
PCA - Nursing
Community Home Health Care
New York, NY
10.2013
High School Or Equival Diploma -
Fannie Lou Hamer Freedom School
Bronx, NY
01.2004
Skills
Microsoft word, Microsoft Office, Excel
Outlook, Email
ICD 10, ICD 9, CPT
Power Point
Visual Collection System (VCS)
PointClickCare
Central Reach
AEOS (2 years)
EClinicalWorks
Epic Hospital System
New Rochelle/Mount Vernon Hospital System
Northwell Hospital System
Eagle Hospital System
EMR Systems
Workers' Compensation
PointClickCare
Certification
CPR
Certified Nursing Assistant (CNA)
Medical Billing and Coding
Languages
Spanish and English - Fluent
Timeline
Supervisor Medical Biller/Collections Specialist
Teamwork Licensed Behavior Analyst Services, PLLC
08.2021 - Current
Account Receivable/Medical Billing and Coding Supervisor Assistant
HARRISON MEDICAL GROUP
08.2020 - Current
Medical Biller/Physical Therapy Supervisor
Alexandria Medical Pain Management
11.2019 - 07.2020
Medical Billing and Coding Specialist (INTESHIP)
Jacoby Hospital
02.2018 - 2018
Some College in Diploma - Billing and Coding Specialist