Anayka Diaz
Clifton
Summary
Dynamic and engaging professional with a proven track record at A-Z Smooties, excelling in customer service and beverage preparation. Recognized for developing signature cocktails that enhanced brand identity and implementing efficient processes that improved order turnaround times. Highly reliable with strong communication skills and a commitment to safety and hygiene.
Overview
4
4
years of professional experience
Work History
Batender-Beverage Preparer-Cashier
A-Z Smooties
1578 Main Ave Clifton Nj
06.2023 - 10.2025
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Mixed and served beverages accurately while adhering to safety and hygiene standards.
- Trained new bartenders on menu items, drink preparation, and operational procedures to enhance team efficiency.
- Developed signature cocktails that increased customer engagement and contributed to brand identity.
- Collaborated with kitchen staff to create harmonious dining experiences through timely service coordination.
- Resolved customer complaints promptly, maintaining a positive atmosphere and fostering loyalty among patrons.
- Implemented streamlined processes for order taking and drink preparation, improving turnaround times during peak hours.
Packing- Costumer Service
Nutra-med
East Hanover, NJ
04.2022 - 05.2024
- Streamlined communication between packing and shipping departments to minimize delays.
- Ensured timely order fulfillment with efficient picking, packing, and shipping processes.
- Expedited order fulfillment, accurately picking and packing parts for timely shipment to customers.
- Enhanced shipping efficiency by streamlining packing procedures and optimizing team workflows.
Education
High School Diploma -
Centro Educativo Divina Providencia
República Dominicana Skills
- Customer service
- Beverage preparation
- Cash handling
- Order fulfillment
- Safety compliance
- Communication skills
- Menu knowledge
- Strong multitasking
- Highly reliable
- Patience and tolerance
- Cleanliness and hygiene
- Engaging personality
Timeline
Batender-Beverage Preparer-Cashier
A-Z Smooties
06.2023 - 10.2025
Packing- Costumer Service
Nutra-med
04.2022 - 05.2024
High School Diploma -
Centro Educativo Divina Providencia