Anayla Rolle
Hialeah,FL
Summary
Accomplished professional with over ten years of sales, admin and managerial experience. Team player with diligent work habits. Have managed over 10 stores at the same time and supervised 30 plus employees. Have taken full administrative responsibilities for the laboratory I currently work for. Excellent communications skills fluent in both English and Spanish. I consider myself to be a hardworking and responsible individual who works well under pressure and I’m eager to learn. Looking forward to exploring new opportunities where I can showcase my skills and make business better.
Overview
18
18
years of professional experience
Work History
Administrative Assistant/ Customer Service Rep.
INSCO Metrology, Inc.
05.2019 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Supervisor
National Connection
01.2009 - 05.2019
- Data Entry
- Attended phone calls, concluded the nature of calls and assisted callers with the proper service
- Administration and management activities in different stores with more than 5 employees each, inventories, meeting and always making sure that every goal is reach monthly
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Gathered, organized and input information into digital database.
Office Administrator
Muty Paint and Body Shop
01.2018 - 01.2019
- Answering calls, taking messages and handling correspondence
- Maintaining diaries and arranging appointments
- Organizing, filling and preparing reports
- Making Payments
Office Administrator
JM Maximun Power
01.2007 - 01.2009
- Answering calls, taking messages and handling correspondence
- Maintaining diaries and arranging appointments
- Organizing, filling and preparing reports
- Making Payments
Education
Associate - Criminal Justice
Miami Dade College
Miami, FloridaSkills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Bilingual
- Staff Management
- Goal-Oriented
- Quick books knowledge
References
References upon request.
Timeline
Administrative Assistant/ Customer Service Rep.
INSCO Metrology, Inc.
05.2019 - Current
Office Administrator
Muty Paint and Body Shop
01.2018 - 01.2019
Supervisor
National Connection
01.2009 - 05.2019
Office Administrator
JM Maximun Power
01.2007 - 01.2009
Associate - Criminal Justice
Miami Dade College
Similar Profiles
Ariel Alejandro Aguiar CartayaAriel Alejandro Aguiar Cartaya
Metrology Technician at INSCO Metrology, IncMetrology Technician at INSCO Metrology, Inc
PANDI SELVAM PPANDI SELVAM P
Store Incharge & Associate Account at INSCO Industrial Coating CO LLCStore Incharge & Associate Account at INSCO Industrial Coating CO LLC
Robert FerraRobert Ferra
Purchasing Agent at The INSCO GroupPurchasing Agent at The INSCO Group