Summary
Overview
Work History
Education
Skills
Timeline
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Anaza Sinclair

Sugar Land,Texas

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

2026
2026
years of professional experience

Work History

Rehabilitation Technician

Pam Health
2024 - Current
  • Built trusting relationships with patients and families, fostering a supportive atmosphere for recovery.
  • Educated patients on proper use of assistive devices, reducing the risk of injury or further complications.
  • Safeguarded confidential patient information according to HIPAA regulations while maintaining accurate records throughout the course of treatment.
  • Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
  • Coordinated scheduling and documentation for multiple caseloads, streamlining administrative processes within the department.

E-Commerce

Kroger
01.2020 - 01.2023
  • Reviewed orders daily to ensure accuracy and timely delivery.
  • Coordinated with internal departments such as IT and Customer Service for troubleshooting purposes.
  • Provided technical support to customers regarding online purchases and payment methods.
  • Developed processes for tracking customer feedback and resolving issues promptly.

Office Assistant Intern

Houston Community College
01.2019 - 01.2021
  • Compiled information from various sources for use in reports or presentations.
  • Always maintained confidentiality of sensitive company information.
  • Performed general administrative duties such as filing, data entry, copying, scanning, faxing and ordering supplies.
  • Provided customer service support by responding to inquiries via phone and email.

Office Assistant Intern

City of Houston, Parks and Recreation
01.2017 - 01.2019
  • Scheduled appointments, maintaining calendars for personnel.
  • Supported staff by performing data entry and completing administrative duties.
  • Answered incoming calls promptly and professionally; took messages or transferred calls to appropriate personnel.
  • Sorted through incoming mail and packages to distribute to correct personnel.

Education

Rehab Technician - undefined

The College of Health Care Professions
06.2024

Skills

  • Patient Care
  • Customer Service
  • Critical Thinking
  • Judgment and Decision Making
  • Complex Problem Solving

Timeline

E-Commerce

Kroger
01.2020 - 01.2023

Office Assistant Intern

Houston Community College
01.2019 - 01.2021

Office Assistant Intern

City of Houston, Parks and Recreation
01.2017 - 01.2019

Rehab Technician - undefined

The College of Health Care Professions

Rehabilitation Technician

Pam Health
2024 - Current

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Anaza Sinclair