Anazarel Ramirez
Compton,California
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Hospitality Team Member
Mendocino Farms
Culver City, California
09.2023 - Current
- Handled incoming calls, answered questions, and responded to complaints promptly.
- Provided customer service to ensure guest satisfaction.
- Attended team meetings regularly to discuss operational issues.
- Greeted guests in a friendly and professional manner.
- Checked identification for patrons purchasing alcoholic beverages.
- Performed opening and closing duties as assigned by management.
- Monitored inventory levels and replenished stock as needed.
- Provided training support for new hires within the hospitality team.
- Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
- Managed POS register to complete customer transactions.
- Communicated effectively with team members to ensure smooth operations during peak hours.
Front of House Team Member
Ortega 120
Redondo Beach, CA
07.2022 - 08.2023
- Greeted incoming guests to escort to assigned dining area and present menus.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Checked all dishes before delivering them to ensure quality standards were met.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Stocked service supply areas with tableware, garnishes and prepared food.
GM Produce
Vons
Gardena, CA
12.2021 - 05.2022
- Weighed, labeled, priced, and packaged produce items for sale.
- Stocked, rotated and faced products with attention to product quality and expiration dates.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Opened boxes and stocked products in appropriate sections.
- Monitored work environment to maintain safety, cleanliness and organization.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
Education
Associate of Arts - Social Sciences
Compton Community College
Compton, CA06.2021
High School Diploma -
Compton Early College High School
Compton, CA06.2021
Skills
- Money Handling
- Team Collaboration
- Bilingual
- Training and Mentoring
- Food Preparation
- Service Prioritization
- Order Accuracy
- Menu Item Memorization
- Customer Assistance
- Liquor, wine, and food service
- Food Handlers Card
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Hospitality Team Member
Mendocino Farms
09.2023 - Current
Front of House Team Member
Ortega 120
07.2022 - 08.2023
GM Produce
Vons
12.2021 - 05.2022
Associate of Arts - Social Sciences
Compton Community College
High School Diploma -
Compton Early College High School