
Experienced sales manager with over 10 years of success driving guest satisfaction by leading high performing teams. Skilled in developing team members, enhancing operational efficiency, and building a positive culture that supports both employee engagement and customer loyalty. Seeking an opportunity to leverage this experience to contribute to a company’s growth, deliver exceptional results, and support long term success.
Plans, directs, and oversees daily business activities, and ensuring quality control. Responsible for stack leadership segments in which direction, feedback, and coaching is provided. Demonstrating leadership through maximizing profits through sales and customer service. Analyzing KPI’s to understand business trends, and by implementing sales strategies to meet store targets.
My role and responsibilities are recruiting and training employees, ensure standards for quality, customer service, and safety. Respond to customer complaints & comments. Fulfill all store guidelines, manage store deposits, customer orders, non profit events, and store visits.
Including developing visually appealing merchandise displays to enhance customer engagement and drive sales.
Assisted customers in selecting products that matched their style and preferences. Maintained knowledge of current fashion trends to provide expert recommendations. Operate registers, replenish sales floor, maintain open and closing procedures as follow.
Replenish merchandise and maintain store appearance by restocking shelves and sales floor, and keep the sales floor tidy and organized. Work at the cash wrap when needed, completed sales transactions efficiently and encouraged credit cards. Assisted customers to find the right items especially bras, including measuring/fitting to ensure proper fit. All while engaging customers with strong product knowledge.