Anazia Robertson
Cincinnati
Summary
Dedicated Visitor Services Representative with excellent ability to enhance visitor experiences through exceptional customer service. Known for effective communication and problem-solving skills, fostering positive relationships and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Visitor Services Representative
Elite Athletics
1155 Old State Route 74 Batavia, OH 45103
11.2024 - Current
- Provided exceptional customer service to enhance visitor experience and satisfaction.
- Assisted in managing visitor inquiries through phone, email, and in-person communication.
- Stocked inventory and assisted with organization when needed.
- Provided customers with insight on questions and concerns while keeping a positive attitude.
Sales Associate
Marshalls & HomeGoods
7800 Montgomery Rd Cincinnati, OH 45236
10.2022 - 11.2024
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained organized sales floor and stockroom to ensure efficient operations.
- Operated point-of-sale system, processing transactions accurately and efficiently.
- Collaborated with team members to achieve store sales goals and improve customer satisfaction.
- Monitored inventory levels, assisting in restocking merchandise to meet customer demand.
- Addressed customer inquiries and resolved issues promptly, fostering positive relationships.
- Conducted visual merchandising to promote featured products and enhance store aesthetics.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
University of Cincinnati
Cincinnati, OH05.2026
High School Diploma -
Mariemont High School
Mariemont OH05.2021
Skills
- Customer service excellence
- Sales and promotion
- Adaptability and flexibility
- Teamwork and collaboration
- Effective communication
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Professionalism
Timeline
Visitor Services Representative
Elite Athletics
11.2024 - Current
Sales Associate
Marshalls & HomeGoods
10.2022 - 11.2024
High School Diploma -
University of Cincinnati
High School Diploma -
Mariemont High School