Anazia Robertson
Cincinnati
Summary
Detail-oriented and dependable professional with experience in sales, visitor relations, and caregiving. Skilled in problem-solving, managing multiple priorities, and building positive relationships with individuals from diverse backgrounds. Holds a bachelor's degree and is currently working to pursue a master's degree in Criminal Justice, with a strong commitment to continuous learning, professionalism, and serving the community.
Overview
4
4
years of professional experience
Work History
CarePro
Home Instead
Montgomery
07.2026 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrate respect, friendliness, and willingness to help wherever needed.
- Work with older individuals to provide care and comfortability whether it's in their home or at a facility.
- Communicate effectively with clients.
- Ensure safety for myself and others.
Visitor Services Representative
Elite Athletics
Batavia
11.2024 - 04.2026
- Provided exceptional customer service to enhance visitor experience and satisfaction.
- Assisted in managing visitor inquiries through phone, email, and in-person communication.
- Stocked inventory and assisted with organization when needed.
- Provided customers with insight on questions and concerns while keeping a positive attitude.
Sales Associate
Marshalls & HomeGoods
10.2022 - 11.2024
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained organized sales floor and stockroom to ensure efficient operations.
- Operated point-of-sale system, processing transactions accurately and efficiently.
- Collaborated with team members to achieve store sales goals and improve customer satisfaction.
- Monitored inventory levels, assisting in restocking merchandise to meet customer demand.
- Addressed customer inquiries and resolved issues promptly, fostering positive relationships.
- Conducted visual merchandising to promote featured products and enhance store aesthetics.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Bachelor of Science - Criminal Justice
University of Cincinnati
Cincinnati, OH05-2026
High School Diploma -
Mariemont High School
Mariemont OH05-2021
Skills
- Customer service excellence
- Sales and promotion
- Adaptability and flexibility
- Teamwork and collaboration
- Effective communication
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Professionalism
References
- Cheryl Taylor(Client)- (513)-582-0902
- Alyson Miskimens(General Manager): (513)-484-0526
- Patrick McMahon(Facilities Manager)- (513)-706-1321
Timeline
CarePro
Home Instead
07.2026 - Current
Visitor Services Representative
Elite Athletics
11.2024 - 04.2026
Sales Associate
Marshalls & HomeGoods
10.2022 - 11.2024
Bachelor of Science - Criminal Justice
University of Cincinnati
High School Diploma -
Mariemont High School