Anca Danut
South Windsor,CT
Summary
Proven leader with a track record of exceeding sales targets and driving business growth at MyEyeDr. Expert in strategic planning, operations management, and team development. Cultivated a collaborative leadership team across 18 locations, achieving key performance indicators through innovative training programs and effective multi-unit management. Demonstrates exceptional recruiting and hiring acumen alongside a results-driven approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
District Manager
MyEyeDr
08.2023 - Current
- Supervised 18 locations to enforce high-quality standards of operation.
- Increased bottom-line contribution margin by 5% within 6 months.
- Ensured compliance with company policies and procedures by conducting regular audits of operational practices at each location within the district.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Created robust succession plans for key positions within each location, ensuring seamless transitions and continued excellence in operations during personnel changes.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
General Manager
MyEyeDr
03.2020 - 08.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed diverse team of professionals, fostering positive work environment and high employee satisfaction.
- Elevated office revenue from $1.7 million to $2.1 million within 1 year.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Collaborated with cross-functional teams to develop innovative solutions.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Practice Manager
Aucello Eyecare Center
02.2013 - 03.2020
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimize appointment scheduling, patient records management, billing functions and sales.
- Hand selected all frame styles and products and kept check on inventory levels.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
- Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
- Developed promotional materials that effectively highlighted the practice's unique offerings.
- Negotiated contracts with vendors, securing favorable terms for the practice while maintaining quality service levels and premium product selection.
- Spearheaded and implemented new projects to expand scope of engagement and visibility in the community.
- Developed and implemented practice policy manual.
Education
Bachelor of Arts - Political Science
Central Connecticut State University
New Britain, CT12.2012
Skills
- Leadership skills
- Recruiting and Hiring
- Strategic Planning
- Operations Management
- Team Development
- Multi-unit management
- Budget Management
- Sales processes
Timeline
District Manager
MyEyeDr
08.2023 - Current
General Manager
MyEyeDr
03.2020 - 08.2023
Practice Manager
Aucello Eyecare Center
02.2013 - 03.2020
Bachelor of Arts - Political Science
Central Connecticut State University