Anca M. Cerqueira

EMPLOYER

Member of the Luxembourg Bar since 1962 and founder of the Law firm Schaeffer, Hengel, Geiben & Associés in 1966, Nico SCHAEFFER attended the Universities of Strasbourg and Paris, France (Doctor at law, 1962). He also graduated from the Institute of Political Sciences of Paris (1966).Nico SCHAEFFER was President of the Luxembourg Bar in 1990-1991 and member of the Luxembourg Bar Council in 1976-1978. with an incredibble porfolosio of High-End clients.

JOB TYPE - short term project / specific assignment

the law firm specialises more particularly in : Business law, tax law, banking-and finance law, civil and commercial law, maritime law, air law and arbitration. The assignment was the merging of the Mediolanum airline

• Managed risk by conducting thorough due diligence and regular portfolio reviews.
• Proactively identified areas for process improvement, driving increased efficiency throughout the organization.
• Collaborated with legal teams to ensure compliance with regulatory requirements and industry best practices.
• Mentored junior team members, fostering an environment of continuous learning and professional development.
• Maximized return on investment by implementing effective asset allocation strategies.
• Increased efficiencies in asset evaluation processes through the implementation of advanced analytic tools.
• Established a proactive maintenance program, extending the useful life of assets while minimizing unplanned repair costs.
• Kept detailed track of asset maintenance and potential future costs to accurately portray data and advise clients.
• Enhanced client satisfaction with personalized investment plans tailored to individual goals and risk tolerance.

EMPLOYER: BANQUE ACCORD (ONEY) FRANCE

The group was created in France in 1983 by Gérard Mulliez, founder of Auchan. Since 22 October 2019, the BPCE Group has held a 50.1% stake in Oney capital alongside ELO with 49.9%.An Auchan subsidiary since 1983, Oney is providing simultaneousely Banking & Retail. Oney is the only bank of its kind on the market, with a unique and unusual positioning.

JOB DESCRIPTION

• Mentored junior staff members by sharing insights on best practices, fostering professional growth within the organization.
• Collaborated with product development teams to ensure alignment between customer needs and product offerings.
• Identified strategic acquisition targets, contributing to company expansion efforts.
• Developed strategic initiatives based upon company objectives aimed at accelerating growth.
• Recruiting all sales teams staff (the credit finance department) to accompany the volume of sales in the supermarkets
• Developed annual budgets based on historical data analysis and projected growth objectives.
• Streamlined internal communications between departments, promoting a culture of collaboration and shared goals.
• Implemented efficient processes for lead generation and management, optimizing sales conversion rates.
• Evaluated competitor strategies in order to proactively adapt marketing tactics for continued success.
• Negotiated high-value contracts for commercial partnerships, resulting in long-term business relationships.
• Increased sales revenue by developing and implementing strategic marketing plans tailored to specific industries.
• Conducted comprehensive market research to identify new opportunities for product expansion and innovation.
• Developed schedules for production, editing, and duplication for timely delivery.
• Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
• Overseen all process, from set up of the sales points, the acquisition of office equipments, furniture, staples, to representing the

EMPLOYER

Implemented data management systems to track key performance metrics and inform strategic decision-making.

• Led, directed, managed and mentored 250 administrative, operation, call centre, direct marketing staff members.
• Streamlined office processes by implementing efficient administrative systems and procedures.
• Enhanced interdepartmental collaboration through the implementation of project management tools and strategies.
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• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Kept operations in compliance with internal norms of the bank and Central Bank regulations by developing and directing effective internal systems.
• Negotiated vendor contracts, securing favorable terms and cost savings for the organization.
• Managed daily office operations, negotiated contracts, managed vendor relations and acted as primary liaison with outside organizations.
• Managed budgetary concerns for the department, reducing overall expenses while maintaining operational efficiency.
• Prepared budgets with forecasts and projections.
• Trained employees in company and regulatory compliance requirements to promote conformance.
• Directed daily operations, ensuring smooth workflow and effective resource allocation.
• Organized and updated databases, records and other information resources.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

• Managed compliance efforts, reporting and audits.
• Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
• Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
• Streamlined compliance processes by implementing efficient monitoring systems and tools.
• Consulted with clients on best practices and served as project manager for all process improvements and regulatory initiatives.
• Collaborated with cross-functional teams to establish clear compliance guidelines and expectations for all departments.
• Improved communication channels between departments by establishing regular meetings and reporting structures related to compliance matters.
• Advised division leaders of regulatory risks in business processed and provided recommendations for improvement.
• Evaluated customer complaints, processes, and all other aspects of operations to assess compliance.
• Conducted quarterly audits of environmental management compliance.
• Reviewed business contracts for compliance with regulatory requirements, minimizing legal exposure and ensuring all commitments were met.
• Managed a successful voluntary disclosure program, mitigating potential penalties related to inadvertent regulatory violations discovered during internal audits or selfassessments.
• Developed a robust record-keeping system for maintaining detailed documentation of all import/export activities, supporting audit readiness and demonstrating due diligence in trade compliance management.
• Implemented automated systems for improved tracking of import/export transactions, reducing manual error rates significantly.
• Classified commodities and maintained records of incoming and outgoing shipments.
• Backed data security and information privacy efforts.

• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
• Improved office organization by implementing effective filing systems and document management practices.
• Provided administrative support to various departments, contributing to overall company efficiency.
• Developed strong relationships with clients, fostering loyalty and repeat business through exceptional service.
• Maintained transaction security by verifying payment cards against identification.
• Contributed to office efficiency by ordering supplies in advance of need, avoiding stock shortages or delays in tasks completion.

• Construit în jurul anului 1900 pentru Sir Aubrey Brocklebank și soția sa Grace, trecutul acestei entitati este legat de istoria maritimă a Angliei și de unele dintre marile nave ale secolului al XX-lea
• Sir Aubrey a fost președintele faimoasei linii maritime Brocklebank, care a fost înființată în anii 1700
• N timpul Primului Război Mondial, linia Brocklebank a jucat un rol vital în menținerea proviziilor de alimente ale națiunii, dar conflictul a costat compania 60% din flota sa
• După război, compania a fuzionat cu Cunard, iar Sir Aubrey a proiectat Queen Mary, care a fost lansat în 1934
• Nunsmere Hall a fost folosită ca spital temporar în timpul celui de-al Doilea Război Mondial și a fost ulterior transformată în hotel la mijlocul anilor 1980.Astăzi, Nunsmere Hall este un hotel de lux și un loc de nuntă care oferă oaspeților
• Experiență liniștită și unică.

• RCI este
• Companie americana care functioneaza ca
• Bursa de schimb de proprietati de vacante in regim ‘’time-sharing”- schimb pe durată limitată
• RCI (fostul Group RCI și, înainte de aceasta, Resort Condominiums International) este
• Companie de schimb pe durată limitată cu peste 4.300 de stațiuni afiliate în 100 de țări
• Fondată în Indiana în 1974 de Jon și Christel DeHaan, RCI este una dintre cele două companii principale de schimb pe durată limitată, alături de Interval International (II).RCI face parte din Wyndham Destination Network și din familia de mărci Wyndham Worldwide.

• Coordonarea unei echipe de vanzari formata din aproximativ 20 de agenti de vanzari a cardului de servicii exclusive.