Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Personal Information
Certification
Timeline
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Anchal Sood

Anchal Sood

Dehradun,UT

Summary


Professional with experience in managing front desk operations and ensuring smooth administrative processes. Known for strong communication skills, ability to handle high-pressure environments, and providing exceptional customer service. Reliable team player who adapts to changing needs and consistently delivers results. Skilled in scheduling, managing correspondence, and maintaining welcoming atmosphere for guests and clients.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Front Desk Executive

Weblink India.Pvt.Ltd
10.2021 - 03.2025
  • Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival.
  • Maintains security and telecommunications system.
  • Informs visitors by answering or referring inquiries.
  • Directs visitors by maintaining employee and department directories.
  • Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
  • Operates telecommunication system by following manufacturer's instructions for house phone and console operation.
  • Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
  • Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

Tele Marketing Executive

Silaris Info. Pvt Ltd
04.2019 - 10.2020
  • Research and source potential clients and build long-term relationships with them
  • Persuade prospective clients to engage in a phone conversation and/or meeting to discuss insurance products
  • Advise clients on the insurance policies that best suit their needs
  • Customize insurance programs to suit individual clients
  • Deliver approved policies to new clients and explain benefits and risks of the policy
  • Re-assess the policy needs of existing clients after life-changing events
  • Fill-out and submit applications, issue quotes, maintain client records and prepare reports
  • Keep abreast of industry and market trends and best practices

Front Desk Executive

General Williams Masonic Polyclinic
09.2016 - 10.2017
  • Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
  • Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule by notifying provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
  • Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.

Data Entry Operator

Kettle Info Services Pvt Ltd
03.2014 - 07.2016
  • Entering customer and account data from source documents within time limits
  • Compiling, verifying accuracy and sorting information to prepare source data for computer entry
  • Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output

Data Entry Operator

Telecom Ministry
01.2013 - 01.2014
  • Insert customer and account data by inputting text based and numerical information from source documents within time limits
  • Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
  • Review data for deficiencies or errors, correct any incompatibilities if possible and check output
  • Research and obtain further information for incomplete documents
  • Apply data program techniques and procedures
  • Generate reports, store completed work in designated locations and perform backup operations
  • Scan documents and print files, when needed

Education

B.A(Programme) -

Delhi University
01.2013

12th -

CBSE
01.2009

10th -

CBSE
01.2007

Skills

  • Ability to work hard with lots of patience
  • Maintaining a good interpersonal relation
  • Competent to take quick action with least trouble and greater safety
  • Office management
  • Problem-solving skills

Languages

English
Hindi

Hobbies and Interests

  • Listening Music
  • Interacting with experienced people in leisure

Personal Information

  • Father's Name: Mr. Bishan Pal
  • Date of Birth: 09/19/89

Certification

  • Account Assistant Course
  • Computer Course

Timeline

Front Desk Executive

Weblink India.Pvt.Ltd
10.2021 - 03.2025

Tele Marketing Executive

Silaris Info. Pvt Ltd
04.2019 - 10.2020

Front Desk Executive

General Williams Masonic Polyclinic
09.2016 - 10.2017

Data Entry Operator

Kettle Info Services Pvt Ltd
03.2014 - 07.2016

Data Entry Operator

Telecom Ministry
01.2013 - 01.2014

12th -

CBSE

B.A(Programme) -

Delhi University

10th -

CBSE

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