Summary
Overview
Work History
Education
Skills
Internship
Timeline
Generic
Anchal Verma

Anchal Verma

Ellicot City,MD

Summary

Knowledgeable Administrative Assistant dedicated to improving procedures for file movements, eliminating unnecessary storage and maintaining secure information. Verifies documents, researches problems and implements effective solutions.

Overview

6
6
years of professional experience

Work History

Self employ

DROPSHIPPING STORE OWNER
03.2022 - Current
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Managed accounts to retain existing relationships and grow share of business.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Created and implemented new business opportunities by utilizing strategic networking strategies.
  • Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
  • Investigated and integrated new strategies to expand business operations and grow customer base.
  • Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.

Administrative Assistant

Wankawala Organization
03.2015 - 09.2018
  • Provides administrative support to ensure efficient operation of office.
  • Answers phone calls, schedules meetings and supports visitors.
  • Completes operational requirements by scheduling and assigning administrative projects and expediting work results.
  • Exhibits polite and professional communication via phone, e-mail, and mail.
  • Supports team by performing tasks related to organization and strong communication.
  • Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.
  • Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.
  • Provides information by answering questions and requests.
  • Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.

Liaison Officer

Progressive Healthcare India
05.2014 - 11.2014
  • Answers inquiries from the Internet and telephone regarding our services, procedures, and pricing.
  • Arranges medical records transfer and communicates required pre-arrival diagnostic testing with the patient's local physician, laboratory and imaging services.
  • Schedules new and returning patient appointments for patients who reside outside the local area.
  • Organizes airport arrival and departure coordination, ground transfers to our facility and books hotel accommodation at our partner hotel and guest accommodations.
  • Quotes fees and collects payments and deposits, issues receipts that may be formatted to enable the patient to claim from insurers or take as a tax-deductible expense for self-paid, medically necessary care.
  • Orients and educates patients and their families by meeting them; explaining the role of the Liaison Officer; initiating the care plan; providing educational information in conjunction with direct care providers related to treatments, procedures, medications, and continuing care requirements.

Hospital Floor Manager

Rockland Hospital
05.2012 - 04.2014
  • Receiving the patient on the floor and putting him/her in the room comfortably.
  • Explaining the facilities available in the room, giving them intercom no's.
  • Interaction with patients daily while his stay.
  • Standard inventory in the room is seen positioned.
  • Informing about the newly arrived patient to the consultant, DMO, and dietician.
  • Appointment & Follow-up of investigations advised by the consultant.
  • Coordination with other departments like nursing, dietary, billing, maintenance & follow-up of discharge summary explaining the discharge medication.
  • Coordinate whether medication and Diet are provided.
  • To ensure that the hygiene & cleanliness of the ward is maintained.
  • Ensuring preparation of discharge summary at least one day prior to the discharge.
  • Collecting the patient feedback before the patient leaves the room.

Education

PGDM - Healthcare Management

INLEAD
Gurugram, Haryana

Bachelor - Physical Therapy

Bundelkhand University
Jhansi, Uttar Pradesh

Skills

  • Secure information
  • Microsoft office
  • Communication
  • Communication skills
  • Polite

Internship

Admin assistant, Fortis Hospital, Delhi, Delhi, 11/01/12, 11/30/12

Timeline

Self employ

DROPSHIPPING STORE OWNER
03.2022 - Current

Administrative Assistant

Wankawala Organization
03.2015 - 09.2018

Liaison Officer

Progressive Healthcare India
05.2014 - 11.2014

Hospital Floor Manager

Rockland Hospital
05.2012 - 04.2014

Bachelor - Physical Therapy

Bundelkhand University

PGDM - Healthcare Management

INLEAD

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Anchal Verma