ASHLEY CONLEY
Principal Quality Engineer
Duluth,GA
Summary
Assertive and persuasive Quality Engineer with over 10 years of full system development lifecycle experience with concentrated focus on Agile Methodologies. Hands-on technology professional accustomed to working in complex, high stress, project-based environments while maintaining team moral during the development cycle. Multifaceted experience in QA software testing, development procedures, and customer acceptance. Extremely motivated by releasing high quality code into the world.
Overview
16
16
years of professional experience
Work History
Principal Quality Assurance Engineer
Cardlytics
Atlanta, GA
04.2021 - Current
- Collaborated with the development team to assess capabilities, features and testing demands.
- Implemented new deployment strategies.
- Assessed API/UI/UX bugs and compiled findings along with suggested resolutions for development team members.
- Proposed development and testing improvements to positively impact functionality and usability.
- Effectively and closely interacted with bank facing departments regarding software defects and functionality issues.
- Locally debugged code and located root causes of problems by reviewing source code.
- Conducted regression testing, analyzed results and submitted observations to development team.
Principal Quality Assurance Engineer
OneTrust
Atlanta, GA
02.2020 - 04.2021
- Lead QA across Audit Management, Risk Management, and Cookie Consent modules in relation to internal GRC guidelines.
- Maintained compliance with Risk Management standards under the CCPA and GDPR standards.
- Wrote and optimized test cases to maximize success of manual test cases.
- Completed all testing under tight deadlines to meet release demands and project timelines.
- Assessed bugs and findings with suggested resolutions for development team members.
- Proposed development and testing improvements to positively impact usability, function and performance.
- Collaborated with developers and product owners to stay current on product features and intended functionality.
- Monitored staff organization and suggested improvements to daily functionality.
- Determined quality department standards, practices and procedures.
- Established and tracked quality department goals and objectives.
- Built strong rapport with team members and management to facilitate trust, productivity, and overall moral of the team.
- Assisted the product team of technical documentation.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Participated in available trainings to improve software knowledge.
- Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.
- Produced and maintained technical documentation for project reference.
Senior Quality Engineer
ParkMobile
Atlanta, GA
03.2018 - 02.2020
- Crucial role as the Lead full stack QA on cross functional Agile teams.
- Effectively managed both local and offshore QA resources across multiple projects.
- Responsible for payment processor integrations and financial reporting.
- Work meticulously with the product owners to understand requirements, impacts, and resolutions.
- Manually tested backend SQL data, server changes, front end iOS/web defects and enhancements, along with bi-weekly regression testing
- Responsible for CI/CD pipelines and releases to production using Jenkins.
- Utilized LaunchDarkly to test feature flagging in both development and production environments.
- Utilizing and testing SSRS and Snowflake report generations with changes requested from the finance team
- Interim SCRUM master conducting SCRUM ceremonies such as daily standup, planning and grooming, and retrospectives for team members.
- Integrated diagnostic automation to accelerate and sharpen post-production testing
Senior Quality Engineer
DDR Technologies
Atlanta, GA
08.2016 - 03.2018
- A member of a 5-7 person Agile development team
- Creating and maintaining a product knowledge base utilizing a Sharepoint for development and support team reference
- Troubleshooting level three support concerns received from support team members
- Identification of a resolution or needed development efforts
- Testing all changes made to the UI and back end report generation process
- Project managing the product backlog items to ensure bugs and product enhancements are prioritized for consideration within a given sprint
- Documenting acceptance criteria for new and existing development items
- Performing data analysis on application functionality
- Communicating new features and bug fixes to support team members and business partners
- Executing application installation which involves: Windows server configurations, application pool settings, restoring and configuring SQL database, and setup of windows services for report generation.
Quality Analyst
Aaron’s, Inc
Atlanta, GA
06.2013 - 08.2016
- Responsible for the manual testing of software within high paced Agile teams which worked on aggressive sprint cycles
- Collaborated with DevOps, Developers, DBAs to establish and maintain a Continuous Integration/Delivery pipeline in QA and Production environments
- Participated in Agile retrospectives for continuous improvement of the team
- Lead Software tester on various Aaron’s proprietary web based applications and ServiceNow
- For projects not on Automated Deployments: checkout, view and deployed code from repositories (SVN, Git)
- Update and deploy integration service packs and run nightly packages where data comes from multiple sources
- Responsible for maintaining a sync from QA to Production environments
- Worked with Automation Engineers to determine best candidates for automated smoke, functional, and regression tests and suites
- Create and manage back log items, defects, and issues in VersionOne/JIRA/Confluence
- Collaborate and coordinate end user testing and demonstrations with the business owners when gaining acceptance.
Data Analyst
AboutFace Corp
Atlanta, GA
05.2013 - 05.2014
- Position entailed gathering and parsing out data for the clients
- Ran monthly reports and executive summaries on behalf of the project managers that were sent to the clients
- Provided performance analysis on the targeted associate and customer feedback for all mystery shopping accounts
- Contributing new behaviors to analyze data for the account managers
- Providing in depth specifics on the mystery shopping that the clients may not have been aware of.
Business Analyst/ Recruiter
Kinetic Marketing Group, Inc
Atlanta, GA
04.2011 - 06.2013
- Participated in recruiting events on local and national level
- Developed and studied the statistical reports to analyze applicant flow and selection
- Assisted and guided managers in completing required paperwork for recruitment and replacement of staff
- Administered the status of all subjects in the database
- Maintained all documentation, screening information and interview notes
- Developed the offer package according to the system guidelines
- Maintained all social medias and ad-tracking
- Trained staff with new recruiting systems, system maintenance, ad writing, and social media.
Quality Analyst
Insight Global, Inc
Atlanta, GA
08.2012 - 04.2013
- With minimal supervision, formed test plans and conducted quality testing on the IG proprietary software
- Consulted with Developers, DBAs to establish and maintain testing in multiple environments
- View changes in version control software (GiT)
- Executed application, unit, and regression testing for weekly releases, created and managed defect tickets in the ticketing database
- Leader of the change control board process while running and maintaining all documents and effectively communicating with Project Managers, Developers and Business Analysts
QA Analyst
Orkin
Atlanta, GA
07.2011 - 12.2011
- Formed test cases and conducted quality assurance testing on the software product in a QA and staging environment
- Tested software defect fixes and new functionality
- Executed functional application and regression tests for the software release
- Wrote clear and precise defect tickets based on results and findings
- Effectively communicated with software Developers and Business Analysts and made recommendations when desired.
Business Analyst/ QA Analyst, Business Analyst
Outcomes Health Information Solutions
Alpharetta, GA
01.2008 - 03.2011
- Experienced in understanding business issues and analyzing the needs with development and user interfacing applications
- Maintaining great relations with clients, reporting back their suggestions for development, and suggesting alternate methods to satisfy their requirements
- Compiling requirements for projects, creating use case requirements documents for business sign off, release notes for training purposes, and holding daily/weekly status meetings based on needs of the project
- Manually process tracking system tickets and issues
- Created tickets as needed and forwarded to QA/Development/Data Management teams
- For the Information Security department, routinely created and delivered multiple data archives to health insurance companies, comprised of multi layered encrypted hard drives containing mass quantities of sensitive patient information and PDF files with custom designed member and patient directories. QA Analyst: Managed multiple projects within the assigned locations given, dictated the work for each nurse in the chosen region, ran SQL queries daily to check appointment status of doctor offices, imported and exported data from SQL/PROD databases into Microsoft Excel and MapPoint, delegated work the field reviewers would be abstracting during scheduled projects
- Analyzed daily scheduler inventories, call reports, nurse calendars, and special handling and large volume sites
- Trained new staff members and put together welcome packets.
Education
Business Administration
Lee University
Cleveland, TN2007
Skills
- SQA Testing and Methodologies
- Advocate for the End User
- Frontend and Backend Web/Mobile/UI Testing
- Relational and Non-Relational Database Testing and Validation
- CI/CD Testing: Jenkins, TeamCity, Octopus, and AWS integrations
- Development Tools: Stash, Sourcetree, VS Code, Merging, Approvals, Builds and Deployment Analysis
- Engineer Collaboration and Rapport
- Designer Mocks: Figma, Snagit, Procreate, Invision
- WCAG and GRC Certified
Timeline
Principal Quality Assurance Engineer
Cardlytics
04.2021 - Current
Principal Quality Assurance Engineer
OneTrust
02.2020 - 04.2021
Senior Quality Engineer
ParkMobile
03.2018 - 02.2020
Senior Quality Engineer
DDR Technologies
08.2016 - 03.2018
Quality Analyst
Aaron’s, Inc
06.2013 - 08.2016
Data Analyst
AboutFace Corp
05.2013 - 05.2014
Quality Analyst
Insight Global, Inc
08.2012 - 04.2013
QA Analyst
Orkin
07.2011 - 12.2011
Business Analyst/ Recruiter
Kinetic Marketing Group, Inc
04.2011 - 06.2013
Business Analyst/ QA Analyst, Business Analyst
Outcomes Health Information Solutions
01.2008 - 03.2011
Business Administration
Lee University
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