Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries.
Overview
12
12
years of professional experience
Work History
Courier/Driver
FedEx
Bonita Springs, FL
11.2012 - Current
Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Followed company policies and procedures during shift.
Ensured the safety of packages by properly handling fragile items during transportation and storage.
Safely loaded items into delivery vehicle to minimize damage while in transit.
Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
Handled sensitive documents securely, maintaining confidentiality and protecting client information.
Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Contacted customers to confirm delivery details and locations.
Developed strong relationships with clients through dependable service that ensured repeat business.
Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
Supported training initiatives for new drivers by offering guidance on best practices for safety procedures.
Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
Obtained signatures from customers upon delivery of goods.
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.