Andarra Jackson
Norwalk
Summary
Dedicated Veterinary Technician with experience at Lakeshore Veterinary Hospital, skilled in multitasking and maintaining professional communication with clients. Proven ability to enhance operational efficiency through effective inventory management and compassionate patient care. Significantly improving client satisfaction.
Overview
2026
2026
years of professional experience
Work History
Veterinary Technician
Lakeshore Veterinary Hospital
- Assisted veterinarians with examinations and treatments of animals, ensuring high-quality care.
- Prepared and maintained surgical instruments and equipment for procedures, enhancing operational efficiency.
- Monitored anesthesia levels during surgeries, ensuring patient safety and comfort throughout procedures.
- Educated pet owners on post-operative care and preventive health measures, improving client relationships.
- Conducted laboratory tests including blood work and urinalysis to support accurate diagnosis and treatment plans.
- Maintained accurate medical records in compliance with veterinary regulations to streamline patient management processes.
- Trained new staff on protocols for animal handling and clinic operations, fostering a collaborative work environment.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
Housekeeping Room Attendant
Continuing Healthcare Of Milan
04.2025 - Current
- Ensured resident rooms met high hygiene and comfort standards through regular cleaning.
- Assisted in inventory management of cleaning supplies and equipment for operational efficiency.
- Collaborated with team members to execute daily cleaning schedules effectively.
- Reported maintenance issues promptly to ensure timely resolution and resident satisfaction.
- Trained new staff on proper cleaning techniques and safety protocols, enhancing team performance.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Veterinary Technician
Fremont Animal Hospital
07.2007 - 12.2014
- Implemented inventory management practices for medical supplies, reducing waste and optimizing resource allocation.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Administered medications to animals in treatment and documented changes in condition.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
- Conducted pre-surgical assessments, ensuring animals were properly prepared for procedures.
- Managed scheduling and appointments, optimizing clinic operations and veterinarian time.
- Provided nutritional counseling for pet owners, leading to improved health outcomes for pets.
- Documented patient history and treatment details, maintaining accurate and up-to-date medical records.
- Provided emergency care for injured animals, significantly reducing recovery time.
- Educated pet owners on preventative care, significantly reducing incidence of common diseases.
- Assisted veterinarians in surgeries, ensuring procedures were carried out smoothly and effectively.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Maintained detailed records of animal health care and diagnostic treatments.
Education
Associate of Science - Animal Science
Stautzenberger College
Maumee, OH07.2007
Skills
Multitasking in a busy environment
Answering, directing phone calls
Computer skills
Maintaining professional communication with clients
Timeline
Housekeeping Room Attendant
Continuing Healthcare Of Milan
04.2025 - Current
Veterinary Technician
Fremont Animal Hospital
07.2007 - 12.2014
Veterinary Technician
Lakeshore Veterinary Hospital
Associate of Science - Animal Science
Stautzenberger College