Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Andeep Tina Saini

Riverside,USA

Summary

Dynamic and results-oriented professional seeking a supervisor position in customer service, focused on driving sales revenue and fostering team success. Proven ability to leverage education and extensive experience to enhance operational efficiency and deliver exceptional customer satisfaction. Committed to continuous improvement and career advancement through strategic leadership and innovative problem-solving. Eager to contribute to a forward-thinking organization that values excellence in service delivery.

Overview

26
26
years of professional experience

Work History

Franchisee / Owner

7-Eleven
10.2012 - Current
  • Managing Day to Day operations of 5 Locations
  • Avg Sales volume of 1.75 Mil a Year
  • Working with Store Leaders and Developing Operation Excellence
  • Building Assortments as per Trade Area

Senior Sales Director

TUESDAY MORNING
11.2009 - 10.2012
  • Train, motivate and develop selling staff to reach their fullest potential and to maximize business opportunities
  • Create a positive work environment that results in retention and turnover reduction
  • Monitor and address performance issues on a timely basis
  • Set the example for great service to our customers
  • Ensure all procedures, policies, exposure standards and shortage awareness are thoroughly understood
  • Maintain floor and fitting room presentation standards
  • Conduct Daily Cash Deposits and make sure Accounts are Balanced

Store Manager

Taco Time
01.2006 - 09.2009
  • Company Overview: Mexican Restaurant
  • Manage Fast Food restaurant Day to Day Operations.
  • Hiring and Training New Team members and Shift Managers
  • Placing Food Orders, Scheduling, Payroll
  • Conducting Daily Cash Deposits and Balancing Account Books
  • Marketing – Store Monthly promotion and Meeting Marketing Budgets.
  • Manage Labor and Food Cost “Meet Company Goals”
  • Take Care of Full Accounting of the Restaurant.

Store Manager

Motherhood Maternity
04.2005 - 12.2005
  • Recruit and select service-minded Sales Associates

Sales Assistant - Internship

Re/Max Millenium
06.2004 - 03.2005
  • Keeping track of routine maintenance checks of properties in portfolio
  • Assistance in the ‘Closing Department’ with paperwork and clerical duties
  • Coordination of home inspections
  • Conduct ‘Open House’ proceedings

Store Manager

Fashion Galleria
01.2003 - 11.2004
  • Responsible to direct all activities required to achieve all store goals, including sales objectives, client service, human capital investment and retention, payroll and operating expenses, and merchandise presentations
  • Ensure the cash flow is accurate and handled in a professional manner

Store Manager

International Clothiers, Inc.
07.1999 - 12.2003
  • Recruit and select service-minded Sales Associates
  • Train, motivate and develop selling staff to reach their fullest potential and to maximize business opportunities
  • Create a positive work environment that results in retention and turnover reduction
  • Monitor and address performance issues on a timely basis
  • Set the example for great service to our customers
  • Ensure all procedures, policies, exposure standards and shortage awareness are thoroughly understood
  • Maintain floor and fitting room presentation standards
  • In conjunction with Merchandise Managers, plan and execute floor moves, merchandise placement and sales promotion set-up

Education

Bachelor of Arts -

The University of the Punjab
01.1999

Diploma - Dress Designing and Stitching

The all India CACU
01.1996

Skills

  • Detail-oriented, diligent, creative and resourceful
  • Result Oriented and Great with Financial Numbers
  • Excellent communication and collaboration skills
  • Exceptional time management and organizational skills
  • Proficient in Microsoft Word
  • Pro-active, strong desire to learn and eager to work in a fast paced environment
  • 20 years of customer service, sales and marketing-related and Management experience
  • Professional, volunteer and extra-curricular marketing experience
  • Professional and outgoing with excellent organizational and interpersonal skills
  • Brand compliance
  • Technology proficiency
  • Operations management

Accomplishments

  • Achieved 15% sales growth effectively helping with customer retention and upselling strategies.
  • Documented and resolved inventory discrepancies which led to reduced shrinkage by 20%.
  • Achieved faster reporting times by introducing QuickBooks for financial tracking tasks.
  • Achieved 100% order accuracy by completing inventory audits with accuracy and efficiency.
  • Collaborated with team of 8 in the development of new store layout to improve customer flow.
  • Supervised team of many staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Franchisee / Owner

7-Eleven
10.2012 - Current

Senior Sales Director

TUESDAY MORNING
11.2009 - 10.2012

Store Manager

Taco Time
01.2006 - 09.2009

Store Manager

Motherhood Maternity
04.2005 - 12.2005

Sales Assistant - Internship

Re/Max Millenium
06.2004 - 03.2005

Store Manager

Fashion Galleria
01.2003 - 11.2004

Store Manager

International Clothiers, Inc.
07.1999 - 12.2003

Diploma - Dress Designing and Stitching

The all India CACU

Bachelor of Arts -

The University of the Punjab

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