Andelien Coetzee
Fredericksburg,VA
Summary
Dynamic professional with leadership experience at different establishments, adept at enhancing team performance and customer satisfaction. Proven ability to implement effective training programs and enforce health and safety standards. Recognized for problem-solving skills and attention to detail, driving operational efficiency and fostering a positive work environment.
Overview
21
21
years of professional experience
Work History
Relief Manager, 3rd Shift Supervisor, Cook
Waffle House Restaurant
Fredericksburg, VA
03.2024 - 03.2025
- Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
- Recruited and trained new employees to meet job requirements.
- Responded quickly and effectively to customer complaints and inquiries.
- Trained new employees on company policies, procedures, and job duties.
- Supervised and trained kitchen staff on proper preparation techniques.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Completed daily sales reports and analyzed metrics to identify trends.
- Provided guidance and support to staff members in all departments while relieving senior managers.
DCS
Childhelp/ROP
Lignum
03.2023 - 09.2024
- Implements and institute daily routines for the unit to include evaluating structure and effectiveness
- Maintains a safe, positive living environment for children to include cleaning and other housekeeping skills
- Develops and maintains a constructive relationship with each assigned child
- Stays current in knowledge of each child's case history and the existing treatment plan, provides input for the re-evaluation of each treatment plan on a quarterly basis, and logs observations essential for formulating that plan
- Observes and records children's progress on a daily basis and completes detailed, comprehensive, and factual reports regarding behavior and incidents of the children pursuant to policies
- Provides for the basic health needs of the children with the assistance of the Childhelp medical staff include providing proper medical care, teaching personal hygiene habits, diet, and preventative medical care
- Oversee and/or participates in various recreational programs and activities
Lead Teacher
Crossroads Early Education
Falls Church
09.2023 - 02.2024
- Monitored student behavior and performance, and implemented appropriate interventions when needed
- Created a positive learning environment that encouraged collaboration, creativity, and critical thinking amongst students
- Utilized data-driven instruction to identify areas of student need and develop targeted intervention strategies
- Developed and implemented differentiated instruction strategies to meet the individual needs of each student
- Led parent meetings to discuss student progress and build relationships
- Established and enforced classroom rules to promote a safe and respectful learning environment
- Collaborated with administrators to develop and implement school-wide policies and procedures
- Identified and provided additional resources to students who needed extra support
Autism Attendee
Jerome Brown
Spotsylvania
11.2022 - 02.2023
- Worked with family to develop individual goals
- Provided direct care to a child on the autism spectrum
- Identified needs and assist in the program planned for the child
- Provided support and supervision to the child and teach appropriate skills
- Served meals
- Running errands
- Laundry and housekeeping
- Companionship
- Assistance with toileting
Admin
Sawatu
Virginia
05.2021 - 12.2022
- Company Overview: Non-profit for women of abuse
- Creating announcements
- Create and schedule new posts
- Making phone calls and sending emails to vendors, donors, guests, and sponsors
- Planning of events with attention to financial and time constraints
- Research vendors
- Oversee event happening
- Non-profit for women of abuse
Caregiver
Ready to Serve
Spotsylvania
03.2022 - 10.2022
- Assisted clients with daily living activities such as bathing, grooming, and dressing
- Assessed clients' physical and mental health and reported any changes to the physician
- Transported clients to doctor's appointments and other activities
- Provided quality patient care, including administering medications, changing dressings, and monitoring vital signs
- Maintained detailed records of patient care, including changes in health status, treatments, and procedures
- Assisted in transferring patients between beds, wheelchairs, examination tables, and other areas
- Provided transportation for patients to medical appointments and other destinations
- Cleaned and sanitized patient rooms, bathrooms, and other areas to ensure health and safety
- Effectively communicated with patients and their families to ensure their needs were being met
Daycare Assistant
Stafford Handbells Society
Stafford
10.2020 - 12.2021
- Developed and implemented health and safety protocols that ensured the safety of children in the daycare
- Provided administrative support to providers, such as scheduling appointments and updating records
- Resolved conflicts among children in a positive and constructive way
- Established a positive classroom environment that effectively managed behavior and encouraged social development
- Recognized and responded to students' individual needs and learning styles
- Drove kids to and from school
- Runs the before-school program
Data Entry Clerk
Imperial Car rentals
Edenglen
06.2006 - 05.2007
- Created and maintained filing systems to organize and store data, resulting in improved retrieval times
- Created reports and documents as requested by the office manager
- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established time frame
- Filling
- Schedule appointments
- Developed and maintained an efficient filing system for the executive's documents, allowing for quick retrieval of information
- Collaborated with data analysts to define and document data requirements
- Processed and managed orders, ensuring accuracy and timeliness of delivery
Childcare Attendee
Pretoria School of the blind
Pretoria
08.2004 - 05.2006
- Assisted with basic childcare tasks such as changing diapers, bathing, and dressing children
- Developed a successful routine for children that improved their learning and development outcomes
- Organized field trips and educational visits that enriched the children's learning experiences
- Developed creative activities that engaged children and encouraged their curiosity and exploration
- Maintained a safe and healthy environment for children, including implementing hygiene protocols and providing nutritious meals
- Enhanced the learning environment by creating displays and decorations that reflected the children's interests
Education
High School -
Edenvale High School
Edenvale04.2006
Skills
- Leadership Skills
- Adaptability
- Time Management
- Problem Solving
- Teamwork
- Customer Service
- Ability to Work in a Team
- Ability to Work Under Pressure
- Ability to Multitask
- Leadership
- Fast Learner
- Creativity
- Critical thinking and problem solving
- Health and safety
- Conflict resolution
- Decision-making
- Attention to detail
References
References available upon request
Extracurricular Activities
Admin for Non-Profit for Women of Abuse, Sawatu, Virginia, 05/01/21, 12/31/22, Creating announcements, Create and schedule new posts, Making phone calls and sending emails to vendors, donors, guests, and sponsors., Planning of events with attention to financial and time constraints., Research vendors, Oversee event happening
Hobbies and Interests
- Cooking and Baking
- Listening to Music
- Volunteering
- Arts and Crafts
- Camping
- Fishing
- Golfing
Languages
- Afrikaans
- English
Personal Information
- Place of Birth: South Africa
- Date of Birth: 04/03/87
- Nationality: South African
- Driving License: B65344035
Timeline
Relief Manager, 3rd Shift Supervisor, Cook
Waffle House Restaurant
03.2024 - 03.2025
Lead Teacher
Crossroads Early Education
09.2023 - 02.2024
DCS
Childhelp/ROP
03.2023 - 09.2024
Autism Attendee
Jerome Brown
11.2022 - 02.2023
Caregiver
Ready to Serve
03.2022 - 10.2022
Admin
Sawatu
05.2021 - 12.2022
Daycare Assistant
Stafford Handbells Society
10.2020 - 12.2021
Data Entry Clerk
Imperial Car rentals
06.2006 - 05.2007
Childcare Attendee
Pretoria School of the blind
08.2004 - 05.2006
High School -
Edenvale High School
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