Andera Lokule
Omaha,NE
Summary
Financial industry professional with over 10 years of experience in back-office and trust operations. Proven expertise in account reconciliation, financial reporting, and quality analysis, with a strong focus on cash management, wire transfers, ACH processing, and transaction accuracy. Adept at adapting to dynamic environments while consistently delivering high-quality results. Bilingual and collaborative, with a track record of supporting organizational goals through teamwork and attention to detail. Proficient in BPM, Microsoft Office, QuickBooks, Salesforce, TNET, and Sage.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Payroll Coordinator (Contract)
Freedom Medical
03.2024 - 03.2025
- Processed payroll accurately and on time for all employees.
- Reviewed and verified employees timecards
- Generated payroll reports and assisted with audits, month-end close, and yearend tax reporting
- Maintained and updated payroll records including changes
- Ensured accurate calculations based on compliance regulations
- Communicate with employees for inquires or concerns
- Prepare and distribute payroll report
- Assist with year end process and 1099 preparations
Financial Transactions Specialist (Contract)
Charles Schwab
Omaha, NE
01.2024 - 03.2024
- Conducted thorough reviews and processed check deposits and disbursements, ensuring accuracy and timely transactions.
- Utilized dual verification systems to confirm the legitimacy and status of check deposits.
- Executed and monitored various money movement transactions, including account transfers and check requests.
- Fostered strong client relationships by delivering exceptional service and support to both internal and external stakeholders.
- Managed a high volume of inbound and outbound client calls, providing prompt assistance as required.
- Assessed and mitigated financial risk associated with client requests, maintaining compliance and security protocols.
- Reviewed and evaluated domestic and international currency wire requests to ensure alignment with company policies.
- Processed client requests, including check deposits, disbursements, and money movement requests with high attention to detail.
Accounting: Accounts Payable
Hillcrest health
Omaha, NE
01.2023 - 12.2023
- Processed high-volume invoices per week, ensuring timely and accurate payments to vendors.
- Reconciled vendor statements regularly, identifying and resolving discrepancies to maintain strong supplier relationships.
- Managed weekly payment cycles, including preparing and processing checks, ACH transfers, and wire payments, while adhering to strict deadlines.
- Verified invoice accuracy by matching purchase orders and receipts, ensuring compliance with company policies and accounting standards.
- Maintained and updated accounts payable records, including vendor profiles and payment histories, ensuring data integrity.
- Collaborated with other departments to resolve invoice discrepancies and expedite approvals.
- Assisted in month-end close activities, including preparing accounts payable reports and reconciling AP sub-ledgers to the general ledger.
- Implemented process improvements that increased efficiency, reducing invoice processing times.
Senior Trust Internal Services Specialist
Commerce Bank
Kansas City, MO
11.2021 - 12.2022
- Conduct comprehensive quality analysis and reconciliation for trust operations, ensuring accuracy in cash and position processing.
- Identify, investigate, and resolve discrepancies in transactions, maintaining high accuracy and reducing error rates.
- Perform weekly reconciliations for accounts, ensuring timely and accurate financial reporting for internal reviews.
- Generate detailed account reports and analyze data to identify trends and areas for operational improvement.
- Collaborate with team members to process daily reconciliations and meet strict deadlines for financial reporting.
- Produce monthly, quarterly, and 401k reports, maintaining transparency and reliability in financial documentation.
- Monitor defects and implement corrective actions, reducing recurring issues and improving workflow efficiency.
- Act as a liaison between departments, ensuring smooth communication and issue resolution within trust operations.
Account Reimbursement Specialist
Kindred At Home
Leawood, KS
10.2020 - 11.2021
- Processed wire deposits via JP Morgan, managing daily transactions, lockbox deposits, and payment adjustments.
- Verified and posted electronic deposits, ensuring compliance with accounting standards and minimizing discrepancies.
- Addressed and resolved residual income discrepancies, ensuring accurate financial tracking and reporting.
- Created and managed daily data reports, providing transparent financial records for management review.
- Processed lockbox checks and maintained detailed records, enabling efficient reconciliations.
- Ran daily spreadsheets to monitor balancing, streamlining workflow and enhancing data accuracy.
- Communicated with internal teams to address and resolve reconciliation issues promptly.
- Analyzed transaction data to identify patterns, contributing to process improvements and enhanced accuracy.
Custody Operation Specialist / Quality Coordinator
AssetMark Trust Co.
Phoenix, AZ
05.2014 - 07.2019
- Processed retirement investment accounts, including trades, accruals, and dividends, with meticulous attention to detail.
- Audited work for defects, identifying and implementing quality control measures to minimize errors.
- Managed end-of-year reports and reconciliations, ensuring compliance with industry standards and accuracy.
- Trained new employees in operational procedures, promoting a culture of accuracy and efficiency within the team.
- Handled complex trades and allocations for stocks, ensuring accurate execution and timely reporting.
- Processed and updated cost basis reports, providing clients with accurate information for tax purposes.
- Maintained and reviewed daily data entry reports, ensuring consistency and reliability in account records.
- Resolved income discrepancies and reconciliations, contributing to seamless operations and high client satisfaction.
TTS Administrative Assistant / Bookkeeping Specialist
OCOE, H&R Block
Kansas City, MO
08.2012 - 04.2014
- Supported CPA clients by developing income tax courses, assisting with tax reconciliations, and resolving issues.
- Managed phone support, addressing inquiries and providing accurate information to customers and tax professionals.
- Created and maintained spreadsheets for tax professionals, ensuring organized and accessible data.
- Record daily financial statements and reports
- Day to day financial transactions
- Reconcile bank, wire, credit accounts
- Assisted with finance and missing deposits
- Assisted with special projects, including income tax course creation, to enhance client services and team efficiency.
- Handled year-end reconciliations, verifying accuracy and completeness of financial data for reporting.
- Provided excellent customer service, addressing client concerns and facilitating smooth interactions.
- Collaborated with team members to resolve reconciliation issues promptly, ensuring client satisfaction.
- Trained new employees on departmental procedures, contributing to team growth and operational success.
Education
MBA -
Maryville University of Saint Louis
St. Louis, MO05-2021
Bachelor of Arts - Business Administration (Human Resources)
Park University
05.2012
Skills
- Financial Analysis & Reporting
- Financial reconciliation
- Attention to detail
- Microsoft Excel
- Time management
- Effective communication
- Problem solving
- Team collaboration
- Process improvement
- Customer service
- Excellent writing skills
- Account reconciliation
- Technical Proficiency
- Customer & Client Support
- Process Improvement
- Detail Orientation
- Technical Skills
Certification
Project Management Professional (PMP), 06/01/24
Timeline
Payroll Coordinator (Contract)
Freedom Medical
03.2024 - 03.2025
Financial Transactions Specialist (Contract)
Charles Schwab
01.2024 - 03.2024
Accounting: Accounts Payable
Hillcrest health
01.2023 - 12.2023
Senior Trust Internal Services Specialist
Commerce Bank
11.2021 - 12.2022
Account Reimbursement Specialist
Kindred At Home
10.2020 - 11.2021
Custody Operation Specialist / Quality Coordinator
AssetMark Trust Co.
05.2014 - 07.2019
TTS Administrative Assistant / Bookkeeping Specialist
OCOE, H&R Block
08.2012 - 04.2014
MBA -
Maryville University of Saint Louis
Bachelor of Arts - Business Administration (Human Resources)
Park University
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