Anders Birkland

· Performed whole machine quality audits through the CNH Benson ship lane process.

· Validate machine quality as last sign off prior to shipment to customer.

· Work with repair teams in ways to address defects properly.

· Lead root cause problem solving teams in identifying timely countermeasures for plant and field failures.

· Provided data analysis of warranty and DQR failures to cross functional teams to identify and prioritize projects for root cause problem solving activities.

· Analyze and approve supplier 8D corrective actions for non-conforming components.

· Identify supplier non-conformances and challenge them to provide swift containment and robust countermeasures.

· Perform workstation PFMEAs to proactively identify failure modes and provide corrective actions.

· Create and implement quality work instructions, procedures, and one-point lessons to improve processes and prevent defects within production.

· Trained production personnel in newly released quality processes.

· Write and submit Engineering Change Requests to provide guidance for necessary product improvements.

Active member of the Kaizan Team

· Oversee and ensure product conformity to USDA & 3A dairy standards

· Perform construction site inspections to ensure sanitary product safety

· Track and log rework

· Lead rework team meetings to discuss rework needs, concerns, and assign root causes and corrective actions

· Investigate and diagnose issues with fit, form, and function of product

· Perform part inspection to ensure accuracy

· Communicate openly and effectively while maintaining professional relationships with vendors regarding non-conforming parts and corrective actions

· Perform Customer Quality Audits on finished whole good and present results of findings to departments during audit meetings

· Provide in-house technical support to sales and service personnel

· Represent the quality department in product improvement team meetings to examine product concerns in the facility and/or with customers utilizing the product

· Inspect non-conforming products and create accompanying NCR’s

· Represented the quality department on the Early Warning Team visiting customers with newly released products.

· Lead the Advanced Product Quality Planning (APQP) meetings to ensure integrity of future products

· Complete warranty analysis to remedy high-cost and repetitive claims

· Implement "Stop Shipment" or "Stop Line Orders" when notable defects or safety concerns are discovered.

· Facilitated the implementation and continuous improvements of ISO-9001 certification in the Willmar facility and revise or create new procedures, quality forms, or process instructions.

· ISO-9001 internal auditor and involvement in the external audit process

· Perform and approve initial sample inspection reports (ISIRs) on new and/or revised parts internally manufactured or from vendors.

Perform data-entry and inventory adjustment through use of electronic means while ensuring all non-conforming parts are quarantined from production usage