Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anderson Andujar

Woodbridge,NJ

Summary

A detail-oriented and adaptable professional with 5+ years of experience in high-volume, customer-facing roles, delivering exceptional service across marketing, logistics, and hospitality environments. Proven ability to resolve customer issues efficiently, manage large volumes of data, and collaborate cross-functionally in fast-paced settings. Skilled in empathetic communication, technical troubleshooting, and multitasking under pressure. Eager to bring strong organizational and support skills to a trader-focused, mission-driven team like Topstep, with a passion for learning new tools and making a measurable impact.

Overview

10
10
years of professional experience

Work History

Field Marketing Expert

Home Genius Exteriors
09.2024 - Current
  • Secured 20+ customer commitments weekly by effectively communicating value propositions, addressing objections, and identifying needs.
  • Conducted tailored consultations for 100+ prospects by gathering key information and offering customized solutions.
  • Maintained a 95% accuracy rate in customer documentation by diligently entering data on sales, preferences, and feedback.
  • Resolved 15+ on-site issues weekly by thinking quickly, collaborating with teammates, and delivering creative solutions under pressure.

Server

Red Robin
11.2015 - 08.2024
  • Built rapport with 1000+ guests and consistently received positive feedback, contributing to a 15% increase in repeat visits.
  • Achieved top-3 server sales ranking in the location by upselling high-margin items, increasing average table revenue by 20%.
  • Improved table turnaround time by 25% by streamlining communication with kitchen staff and managing peak-hour operations.
  • Coached 15+ new hires on customer service best practices and task execution to improve team performance and consistency.

Receiving Associate

Fergeson
09.2020 - 09.2022
  • Delivered 98% accurate inventory and shipment reports by managing data entry for thousands of units weekly in a high-volume warehouse.
  • Prevented shipment errors by identifying and correcting 10+ weekly discrepancies in product logs and shipment records.
  • Collaborated with a 10+ person warehouse team to improve workflow and ensure timely data processing and communication.
  • Trained 3 new employees on data systems and operational protocols, improving team efficiency by 15%.

Education

High School Diploma -

Carteret High School
Carteret, NJ
06-2011

Skills

  • Customer Support
  • Data Entry
  • Time Management
  • Technical Troubleshooting
  • Problem Solving
  • Empathetic Communication
  • Conflict Resolution
  • Team Collaboration
  • Knowledge Base Contribution
  • Feedback Integration

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Field Marketing Expert

Home Genius Exteriors
09.2024 - Current

Receiving Associate

Fergeson
09.2020 - 09.2022

Server

Red Robin
11.2015 - 08.2024

High School Diploma -

Carteret High School