A detail-oriented and adaptable professional with 5+ years of experience in high-volume, customer-facing roles, delivering exceptional service across marketing, logistics, and hospitality environments. Proven ability to resolve customer issues efficiently, manage large volumes of data, and collaborate cross-functionally in fast-paced settings. Skilled in empathetic communication, technical troubleshooting, and multitasking under pressure. Eager to bring strong organizational and support skills to a trader-focused, mission-driven team like Topstep, with a passion for learning new tools and making a measurable impact.