Anderson Arias
Woodbridge,VA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Punctual and honest cashier with solid background in stressful environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Cashier
Food Lion
05.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Identified and resolved discrepancies and errors in customer accounts.
- Lifted up to 80 pounds at once and used forklift to move heavier loads.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Set up new sales displays each week with fresh merchandise.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Checked personal identifications during alcohol and tobacco sales.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Upsold additional products and services to customers, increasing revenue.
- Tallied cash drawer at beginning and end of each work shift.
- Addressed customer needs and made product recommendations to increase sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
Education
BBA - Information Technology
Northern Virginia Community College
Annandale, VA06.2026
Skills
- Critical Thinking
- Constructive Feedback
- Cash Register Systems
- Guest Inquiries
- Restocking Items
- Issue Resolution
- Cardboard Baling
- Maintaining Quality Assurance Standards
- Accurate Money Handling
- Customer Interaction
- Price Verifications
- Production Efficiency
- Moving Boxes
- Customer Needs Assessments
- Guest Communication
- Peer Relationships
- Grocery Bagging Skills
- Workplace Safety
- Refunds and Exchanges
- Time Management
- Cleaning and Organization
- File and Database Management
- Removing Trash
- Machinery Upkeep
- Staff Training
- Grocery Standards
- Driver Communications
- Display Arrangements
- Work Area Maintenance
- Coaching and Mentoring
- Handling Payments
- Time Management Skills
- Team Contribution
- Heavy Lifting
- Cleaning Procedures
- Office Equipment
- Product and Service Sales
- Safety Methods
- Equipment Cleaning
- Till Counting
- Sales Expertise
- Item Replenishment
- Store Layouts
- Product Identification
- Food Sales and Promotion
- Calendar Management
- Delivering Purchases
- Janitorial Duties
- Food Safety Standards
- Membership Programs
- Merchandising
- Verbal and Written Communication
- Customer Satisfaction
- Cash Drawer Management
- Moving Merchandise
- Loading and Unloading
- Cleaning
- Recycling
- Quality Management
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Food Lion
05.2022 - Current
BBA - Information Technology
Northern Virginia Community College