Highly adaptable individual who works well under pressure. Effective at multitasking and dealing with multiple customers at once. Shines, however, when given the chance to build one on one relationships with individual customers. Consistently praised by customers for his calm attitude and ability to deliver memorable experiences.
Overview
1
1
year of professional experience
Work History
Game Master
Murfreesboro Escape Rooms
Murfreesboro, TN
06.2023 - Current
Watched guests closely to maintain current understanding of gameplay.
Communicated clearly and on-time to share clues and direct game actions.
Explained company policies, game rules and safety requirements.
Kept game and party rooms clean and neat for next guests.
Developed amicable relationships with customers that encouraged repeat visits.
Managed multiple children at once, and facilitated unforgettable experiences while keeping everyone safe and on task.
Improvised in situations where things did not go to plan in order to keep the game experience seamless for the customers.
Custom Framer
Micheals Craft Store
Murfreesboro, TN
09.2022 - 04.2023
Anticipated design issues and proved to be proactive in developing effective solutions.
Adaptable and proficient in learning new concepts quickly and efficiently.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Worked one on one with customers to create pieces of art that will be treasured for years to come.
Became proficient in glass cutting, measuring, wrapping, and sales.
Determine customer priorities by listening to their stories and selling accordingly.
Worked the floor of the store when needed, becoming proficient in transactions and inventory management.
Kept facilities sanitary for both customers and employees.
Team Member
Dunkin' Donuts
Murfreesboro, TN
05.2022 - 09.2022
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Provided quality, friendly service in a high stress environment, usually to multiple customers at once.
Developed relationships with customers that encouraged them to come back every morning.
Kept facilities clean and sanitary for both customers and employes.