Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anderson Do

Greer,SC

Summary

Flexible and organized Manager with 8 years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction.

Overview

10
10
years of professional experience

Work History

Restaurant Manager

Family Business
Wade Hampton, NC
04.2015 - Current
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Resolved and investigated complaints regarding service, food quality and accommodations.
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
  • Trained new employees to perform duties.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.

Receptionist

Nail Salon
Greer, SC
02.2021 - 09.2022
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Updated and recorded customer or client information to maintain accounts.
  • Processed payments and updated accounts to reflect balance changes.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.

Education

Business Management

Greenville Technical College
Greenville, SC

Skills

  • Restaurant Operations Management
  • Customer Service Best Practices
  • Building Maintenance
  • Training and Onboarding
  • Managing Deliveries
  • Equipment Maintenance and Repairs
  • Quality Assurance
  • Monitoring Food Preparation
  • Problem-Solving
  • Relationship Building
  • Recruitment and Hiring

Languages

Vietnamese
Native/ Bilingual

Timeline

Receptionist

Nail Salon
02.2021 - 09.2022

Restaurant Manager

Family Business
04.2015 - Current

Business Management

Greenville Technical College

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