Anderson G. Langan (Gage)
Mobile,AL
Summary
I am experienced in optimizing business procedures in all operational areas to support growth, profitability, and efficiency objectives. I am also a driven sales associate with comprehensive experience in customer engagement, product knowledge, and inventory management. I display strong interpersonal skills coupled with the ability to handle customer complaints effectively. I also have demonstrated success in fostering customer relationships, growing sales numbers and contributing positively to team dynamics.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Asst. Branch Operations Manager
Eastern Industrial Supplies
Mobile, AL
01.2024 - Current
- Opened and operated a new branch in a new market.
- Managed and led a team of 10+ associates while overseeing daily inbound and outbound operations.
- Planned work schedules to maintain adequate staffing levels.
- Developed strategies to create the best environment to streamline sales.
- Reviewed customer account information for accuracy and completeness.
- Monitored staff performance and provided feedback.
- Managed an inventory of over one million dollars.
- Prospected new client relationships and networked with other industry professionals.
- Resolved customer complaints in a timely manner.
Sales Trainee
Eastern Industrial Supplies
Birmingham, Alabama
05.2023 - 12.2023
- Oversaw counter sales for the branch.
- Developed important relationships with new and existing customers.
- Worked alongside the inside sales team.
- Conducted market research to identify potential sales opportunities.
- Assisted in the development of marketing plans for new products.
Head Lacrosse Coach
Birmingham Bandits
Birmingham, Alabama
05.2023 - 09.2023
- Organized and facilitated practice sessions, drills and scrimmages to ensure team was prepared for upcoming games.
- Evaluated players' abilities during practices and games to determine appropriate lineups.
- Provided instruction in techniques such as stick handling, passing and shooting to improve individual player performance.
- Served as a mentor for student-athletes providing guidance on academics, athletics and life skills.
Sales Intern
Eastern Industrial Supplies
Birmingham, AL
05.2022 - 08.2022
- Rode along with, and learned from, outside sales account managers.
- Shadowed and worked alongside the inside sales team.
- Worked in warehouse, pulling orders for customers.
- Completed a project identifying a problem within the company and how to improve upon it. Then, I presented my findings to the corporate office.
Sales and Marketing Intern
State Farm
Birmingham, Alabama
05.2021 - 08.2021
- Collaborated with sales and marketing teams to develop strategies for customer outreach.
- Assisted in the development of presentations for trade shows and conferences.
- Provided support to the sales team by responding to customer inquiries and complaints.
Education
BBA - Business Management
Birmingham Southern College
Birmingham, AL05-2023
BBA - Marketing
Birmingham Southern College
Birmingham, AL05-2023
Skills
- Sales management
- Employee Development
- Branch Operations Management
- Excellent communication skills
- Sales professional
- Excels in team leadership
- Financial Oversight
- Relationship building and management
- Opening and closing processes
- Reliable
Certification
Texas A&M College of Engineering Industrial Distribution Management Program
Timeline
Asst. Branch Operations Manager
Eastern Industrial Supplies
01.2024 - Current
Sales Trainee
Eastern Industrial Supplies
05.2023 - 12.2023
Head Lacrosse Coach
Birmingham Bandits
05.2023 - 09.2023
Sales Intern
Eastern Industrial Supplies
05.2022 - 08.2022
Sales and Marketing Intern
State Farm
05.2021 - 08.2021
Texas A&M College of Engineering Industrial Distribution Management Program
BBA - Business Management
Birmingham Southern College
BBA - Marketing
Birmingham Southern College
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