Andi D'Arcy
Winsted,CT
Summary
Collaborative and detail-oriented professional with a proven track record delivering excellent customer service and achieving organizational effectiveness. Flexible and fast learner who thrives in complex and changing environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Administrative Assistant
Optum, UnitedHealth Group, ProHealth Physicians
11.2022 - Current
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
- Negotiated contracts with vendors and suppliers, securing cost-effective solutions without compromising quality or service levels.
- Managed budgets effectively, monitoring expenses closely to ensure events were delivered within financial constraints.
- Researched and identified new vendors and suppliers to obtain competitive pricing.
Medical Receptionist
ProHealth/ UHG
10.2021 - 11.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Guest Service Representative
USDA, US Forest Service
03.2021 - 09.2021
- Served as first point of contact and led guest engagement at 385-site retreat facility
- Managed customer complaints and rectified issues to complete satisfaction
- Designed customized itineraries for guests with special activities to support local tourism and entertainment industries.
Chef/ Kitchen Manager
Shop Rite Inc
09.2018 - 09.2020
- Maintained high standards of food quality and safety by enforcing clear handling and preparation policies
- Conducted team scheduling and gave work assignments
- Developed and implemented strategies to enhance team performance, improve processes and boost results
- Led, trained and developed culinary team members to meet and exceed store standards.
Executive Catering Chef
David's Soundview Catering
10.2016 - 05.2018
- Continuously pursued professional development opportunities, staying current on culinary trends and techniques to enhance menu offerings.
- Achieved successful large-scale catered events with precise timeline management from preparation to final cleanup.
- Implemented cost-effective practices by utilizing locally sourced produce whenever possible while maintaining flavor integrity.
- Enhanced client satisfaction by creating customized menus tailored to specific event requirements.
- Collaborated with event planners, ensuring seamless coordination of food preparation and presentation.
Executive Chef Manager
Jennifers Kitchen & Catering
04.2012 - 10.2016
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Implemented special events promotions such as wine tasting dinners and cooking demonstrations to attract new clientele and boost sales revenues.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed strong relationships with vendors, negotiating competitive prices on ingredients and supplies.
- Developed custom menus for clients with specific dietary restrictions or preferences, ensuring their utmost satisfaction during their dining experience.
Education
High School Diploma -
University High School
Irvine, CA1988
Skills
- Proficient in Microsoft Office
- Expert Time Management
- Event Planning
- Vendor Sourcing
- Menu Planning
- Budgeting and finance
- Skilled in Concur and AMEX GBT
Certification
ServSafe Certified
Timeline
Senior Administrative Assistant
Optum, UnitedHealth Group, ProHealth Physicians
11.2022 - Current
Medical Receptionist
ProHealth/ UHG
10.2021 - 11.2022
Guest Service Representative
USDA, US Forest Service
03.2021 - 09.2021
Chef/ Kitchen Manager
Shop Rite Inc
09.2018 - 09.2020
Executive Catering Chef
David's Soundview Catering
10.2016 - 05.2018
Executive Chef Manager
Jennifers Kitchen & Catering
04.2012 - 10.2016
ServSafe Certified
High School Diploma -
University High School
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