Andi Milder
Summary
Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
21
21
years of professional experience
Work History
Senior Executive Assistant
United Way of East Central Iowa
03.2017 - Current
- Maintain records and schedules for 11+ organizational meetings, including Board of Directors, Board of Trustees, and Executive Committees
- Manage the schedules of company CEO, CFO & VP of Donor Engagement while also supporting the Director of Community Impact and Director of Marketing & Communications
- Build relationships with organization stakeholders to support donor and volunteer retention
- Provide support to organization-wide strategic planning in terms of communication and engagement
- Various Human Resource tasks including but not limited to recruitment, onboarding, and record management
- Cross-trained within the Finance & Administration department for tasks related to accounts payable, bank deposits, and miscellaneous data entry.
Administrative Assistant, Donor Relations
United Way of East Central Iowa
03.2016 - 03.2017
- Support four staff members including Donor Relations Manager and two Annual Giving Coordinators
- Schedule & organize speaking events featuring local nonprofits to support fundraising efforts
- Assist in maintaining and updating donor database
- Audit all incoming pledges and payments for Annual Campaign
- Track pledges, invoices, and public recognition for new community initiative, spark*5.
Corporate Resource Associate
Ruffalo Noel Levitz
04.2003 - 03.2016
- Manage all corporate facility office supply orders in addition to 30+ facilities throughout the U.S
- And Canada
- Prepare payment for material item invoices purchased for the company's 500+ employees
- Maintain records for employee placements and compliance procedures company wide.
Administrative Supervisor, Payment Card Industry Team
Ruffalo Noel Levitz
11.2009 - 03.2012
- Manage and supervise intake for all credit cards processed through the corporate office
- Handle and manage 9+ voicemails to track and record prospect complaints annually
- Supervise payroll for 250+ part-time employees
- Maintain employee files, time sheets, and disciplinary action forms
- Support 7+ supervisors with record tracking as it pertained to attendance, scheduling, and rosters.
Supervisor, Nonprofit Services and Enrollment Management
Ruffalo Noel Levitz
11.2008 - 11.2009
- Supervise team of 15+ callers
- Assist with hiring process of callers, including pre-screening applications to determine skills and compatibility
- Provide project managers and account executives with weekly updates to ensure success and growth opportunities within each program
- Provide support to callers to improve their skills through coaching, monitoring, and individual meetings.
New Hire Trainer & Payroll Specialist
Ruffalo Noel Levitz
05.2004 - 11.2008
- Implement clerical duties including answering phones, directing calls, filing, and assisting other supervisors with daily operations and management tasks
- Administer week-long training sessions for part-time representatives seeking employment other branches
- Enter and process payroll for all part-time staff, for weekly, monthly and commissioned hours.
Nonprofit Representative
Ruffalo Noel Levitz
04.2003 - 05.2004
- Complete inquiry telephone surveys to support enrollment, financial aid, and scholarship availability colleges throughout the U.S
- Build positive rapport with potential donors to support fundraising efforts.
Education
Kirkwood Community College
Skills
- Relationship building
- Meeting minutes
- Time management
- Event planning
- Appointment Setting
- Decision-Making
- Schedule & calendar planning
- Document Preparation
- Database Management
- Project Management
- Executive Support
- Outlook
- Andar: Customer Management System
- Microsoft Dynamics
- Process Improvements
Volunteer & Certificates
- BOLD, Board Orientation Leadership Development
- Junior League of Cedar Rapids
- Habitat for Humanity, Women Build Committee
- VITA, Volunteer Income Tax Assistance Volunteer
Timeline
Senior Executive Assistant
United Way of East Central Iowa
03.2017 - Current
Administrative Assistant, Donor Relations
United Way of East Central Iowa
03.2016 - 03.2017
Administrative Supervisor, Payment Card Industry Team
Ruffalo Noel Levitz
11.2009 - 03.2012
Supervisor, Nonprofit Services and Enrollment Management
Ruffalo Noel Levitz
11.2008 - 11.2009
New Hire Trainer & Payroll Specialist
Ruffalo Noel Levitz
05.2004 - 11.2008
Corporate Resource Associate
Ruffalo Noel Levitz
04.2003 - 03.2016
Nonprofit Representative
Ruffalo Noel Levitz
04.2003 - 05.2004
Kirkwood Community College
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