Andi Schrock
Lake Odessa
Summary
Offering strong communication and organizational abilities, eager to learn and develop in a professional environment. Brings the ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills in receptionist role.
Overview
3
3
years of professional experience
Work History
Dance Teacher
Center Stage Dance Academy
Lake Odessa, MI
09.2023 - Current
- Developed and implemented engaging dance lesson plans for diverse age groups.
- Fostered positive classroom environment encouraging creativity and self-expression among students.
- Assessed student progress through regular evaluations and provided constructive feedback.
- Collaborated with colleagues to enhance curriculum and integrate new teaching methods.
- Delivered high-quality instruction across various dance styles, fostering individual growth in students.
- Organized and led choreography for annual recitals, showcasing student talent and teamwork.
- Assessed student performance regularly, providing constructive feedback to improve skills and confidence.
- Designed and implemented engaging dance curriculum for diverse age groups.
- Cultivated a positive learning environment by establishing clear expectations and fostering open communication between students, parents, and staff.
Receptionist
Alice Springs Rv Park and Resort
Ionia, MI
05.2024 - 09.2025
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Answered phone inquiries and provided information regarding park amenities and services.
- Coordinated reservations using property management system to optimize occupancy rates.
- Assisted guests with special requests, enhancing overall customer satisfaction and experience.
- Worked with kids during crafts or games
- Coordinated reservation systems, optimizing booking accuracy and minimizing errors.
- Assisted guests with inquiries, providing exceptional customer service and support.
- Maintained cleanliness and organization of reception area to enhance guest experience.
- Processed payments and handled cash transactions securely and accurately.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Education
High School Diploma -
Lakewood High School
Lake Odessa, MISkills
- Clear communication
- Telephone skills
- Data entry
- Organization skills
- Scheduling
- Office administration
- Customer service
- Patience and encouragement
Timeline
Receptionist
Alice Springs Rv Park and Resort
05.2024 - 09.2025
Dance Teacher
Center Stage Dance Academy
09.2023 - Current
High School Diploma -
Lakewood High School