Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. . Forward-thinking Operations Specialist bringing over 5 years of expertise in cooking for kitchen sector businesses.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supervisor Security Specialist
Allied Universal Security Services, Systems And Solutions
09.2019 - Current
Supervised team of 2-5 security personnel during shift.
Processed both internal and external case sheets.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Trained 5 new security officers in weekly period.
Implemented security measures, which resulted in 40% decrease in incidents.
Implemented surveillance cameras to investigate loss, fraud, theft and abuse by employees or visitors.
Valet Attendant
Bellman – Envision Hotel
11.2018 - Current
Parks and retrieves customer vehicles in specified areas in a safe and efficient manner.
Assists guests with loading and unloading luggage, and provides general information about the hotel’s various facilities and events, and direction to local attractions.
Provides exceptional service to all guests by assisting them in an efficient, courteous and professional manner.
Assists with and/or perform routine maintenance tasks.
Houseman of Banquets & Events
The Langham Hotel
07.2018 - Current
Tears-down and sets up of the meeting and event rooms, daily, including stripping the room of all its furniture, vacuuming the floor and resetting the room per the specifications outlined by the Management Team.
Responds to guests' questions and handles any concerns.
Displays excellent customer service and maintain a well-groomed, neat appearance.
Performs all job duties in a safe manner and follow Langham Hotel’s safety policies and procedures; reporting equipment and maintenance repairs to Managers in a timely manner.
Bistro Attendant
Envision Hotel
04.2017 - 11.2018
Assists guests in the Envision Bistro in an efficient and courteous manner.
Effectively takes orders, and prepares food and beverages for guests.
Opens and sets up the Bistro every morning.
Stocks and prepares for the following shifts.
Maintains a clean and organized work space.
Assists in the front desk area and housekeeping when needed.
Education
MBA - Clinical Psychology
Albanian University
Albania
08.2013
Bachelor of Arts (B.A - Philosophy
Tirana State University
Vasil Shanto
2011
Skills
Goal-Oriented
Training and mentoring
Employee Motivation
Staff Management
Certification
MCAS - Microsoft Certified Application Specialist
Languages
Albanian
Native or Bilingual
Italian
Spanish
Limited Working
Timeline
Supervisor Security Specialist
Allied Universal Security Services, Systems And Solutions
09.2019 - Current
Valet Attendant
Bellman – Envision Hotel
11.2018 - Current
Houseman of Banquets & Events
The Langham Hotel
07.2018 - Current
Bistro Attendant
Envision Hotel
04.2017 - 11.2018
MBA - Clinical Psychology
Albanian University
Bachelor of Arts (B.A - Philosophy
Tirana State University
MCAS - Microsoft Certified Application Specialist
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