Andiana Pierre
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Project Manager
Related urban Construction
Miami
09.2023 - 10.2024
- Submitted budget estimates, progress reports and cost tracking reports.
- Assisted with the preparation of presentations, reports and other documents related to projects.
- Facilitated communication between team members, stakeholders and external partners involved in the project.
- Implemented quality control measures throughout each stage of a project's lifecycle.
- Reviewed existing permits and updated information as needed prior to submission of applications.
Sales Associate
Aery
02.2023 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
Packing, Shipping, and Receiving Associates
Macys Department Store
09.2022 - 02.2023
- Restocked products and rotated items according to standard procedures.
- Placed, tagged and secured merchandise in diverse designated areas.
- Collaborated with other departments on supply and quality issues.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Driver
Amazon Flex
10.2020 - 08.2022
- Amazon flex drivers are responsible for ensuring that items, goods, and/or merchandise are transported in a safe and timely manner.We use our personal vehicle while also utilizing the Amazon flex mobile application to pick up and drop off items while adhering to assigned routed and time schedules.
- Delivered goods and products to customer on time and in excellent condition.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Verified daily deliveries against shipping instructions before delivering to customers.
Call Center Representative
Alorica
07.2021 - 11.2021
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Educated customers on company systems, form completion and access to services.
- Resolved concerns with products or services to help with retention and drive sales.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Answered average of calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
Cashier Assistant
EmpHire Staffing
05.2019 - 05.2021
- Used POS system to enter orders, process payments and issue receipts.
- Cleaned, swept, mopped and disinfected shop area to maintain customer safety and health.
- Scanned store regularly for potential safety or operational issues and reported to management for resolutions.
- Performed cash, card and check transactions to complete customer purchases.
Packer
Amazon
10.2020 - 02.2021
- Is responsible for preparing items for shipping, as well as cleaning and preparing containers before placing goods in them.Ensuring that orders are ready for transportation, as well as marking and labeling product containers.
- Completed daily orders with expert picking and packing of shipments.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Implemented tool to accurately measure product sizes, packaging equipment needed and packing options.
- Increased equipment lifetime by completing detailed and accurate inspections.
- Designed organizational system for different type of products, resulting in streamlined packing procedures and increased overall production rates.
- Updated procedures and measuring guidelines to reduce product and packaging waste.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Complied with safety, health and environmental regulations as prescribed by law.
Cashier Team Lead
Pollo Tropical
01.2018 - 08.2019
- Operated POS cash register and equipment to collect payments.
- Assisted customers by answering questions and fulfilling requests.
- Maintained stock within optimal levels to meet expected customer and sales levels.
- Increased customer loyalty and retention.
Education
Certificate - Basic Concepts And Technology in Phlebotomy
Med Train
Miami, FL03-2025
Certificate - Project Management
University of Miami
09-2023
Certificate - Electrician Level one
Florida Memorial University
Miami, FL11.2022
High School Diploma - Information of technology
Miami central senior high
Miami, FL05.2019
Associate of Arts - Civil Engineering
Miami Dade College
Miami, FLSkills
- Budget estimation
- Regulatory compliance
- Quality control
- Project management
- Patient care
- Medical terminology
- OSHA 10 certified
- OSHA 30 certified
- OSHA trained
- Guest relations
- Foreign language fluency
- Customer service expertise
- Permit acquisition
- Schedule management
Certification
- OSHA 10 certified
- OSHA 30 certified
- Project Management certified
- Electrician Level one certified
- Chinese mandarin Level one certified
- Basic concept and technology in phlebotomy certified
- CPR certified
Languages
Haitian Creole
Native/ Bilingual
English
Native/ Bilingual
French
Professional
Spanish
Limited
Chinese (Mandarin)
Elementary
Affiliations
Tennis player
Book reader
References
References available upon request.
Timeline
Assistant Project Manager
Related urban Construction
09.2023 - 10.2024
Sales Associate
Aery
02.2023 - 05.2023
Packing, Shipping, and Receiving Associates
Macys Department Store
09.2022 - 02.2023
Call Center Representative
Alorica
07.2021 - 11.2021
Driver
Amazon Flex
10.2020 - 08.2022
Packer
Amazon
10.2020 - 02.2021
Cashier Assistant
EmpHire Staffing
05.2019 - 05.2021
Cashier Team Lead
Pollo Tropical
01.2018 - 08.2019
Certificate - Basic Concepts And Technology in Phlebotomy
Med Train
Certificate - Project Management
University of Miami
Certificate - Electrician Level one
Florida Memorial University
High School Diploma - Information of technology
Miami central senior high
Associate of Arts - Civil Engineering
Miami Dade College
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