Andie Broyles
Phoenix,Arizona
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Pita Jungle
03.2022 - 04.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Fogo De Chão
01.2022 - 06.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Vito's Ristorante
01.2021 - 01.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Associate of Arts - Communications
Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ12.2024
Skills
- Table Bussing
- Dining Customer Service
- Wine Service
- Pos Operation
- Suggestive Selling
- Table Monitoring and Turnover
- High-Volume Dining
- Hospitality Service Expertise
- Menu Memorization
- Sales Expertise
- Communications Protocols
- Sales Techniques
Certification
- Licensed Realtor - Laughton Team at My Home Group
Timeline
Server
Pita Jungle
03.2022 - 04.2023
Server
Fogo De Chão
01.2022 - 06.2022
Server
Vito's Ristorante
01.2021 - 01.2022
Associate of Arts - Communications
Maricopa Community Colleges - Scottsdale Community College