Summary
Overview
Work History
Education
Skills
Community Service
Further Education
Timeline
Generic

Andie Owens

Germantown,TN

Summary

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Overview

12
12
years of professional experience

Work History

Legal Assistant

Owens Law Firm
01.2022 - Current
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.Outline depositions and prepare transcripts
  • Case file investigation
  • Communicating with the court regarding subpoenas, court costs

Office Manager and Lifestyle Consultant

Midtown Chiropractic
01.2020 - 12.2022
  • Lead patient coordinator for functional medicine side of practice
  • Keyholder
  • Answered complex questions regarding skin care treatments, functional medical care and neurotoxins
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Communicated with various insurance companies regarding treatment of patients and their available coverage
  • Handled patient concerns and communication with patients regarding their health
  • Implemented new inventory protocol and ordered according to monthly company sale volumes
  • Inventory included supplements, skin care, medical supplies, office supplies and neurotoxins
  • Reviewed and synced relevant patient data via our online patient portal
  • Updated email subscriptions weekly via Constant Contact
  • Updated patients Brilliant Distinction log weekly
  • Contacted patients and relayed medical information from provider
  • Administered SIBO breath tests to patients
  • Shadowed practitioner during multiple lab reviews
  • Scanned and faxed medical records daily
  • Scanned medical charts into the corresponding patients virtual chart

Administrative Assistant

Solutions Medical Center
01.2019 - 12.2019
  • Lead front desk administrative assistant and new patient coordinator
  • Keyholder
  • Reviewed patient communication and responded accordingly
  • Handled prescription requests and communication with patients regarding health concerns
  • Implemented new inventory protocol and ordered according to monthly company sale volumes
  • Inventory included supplements, skin care, medical supplies, office supplies and neurotoxins
  • Reviewed and synced relevant patient data via our online patient portal
  • Updated email subscriptions weekly via Constant Contact
  • Updated patients Brilliant Distinction log weekly
  • Contacted patients and relayed medical information from provider
  • Administered SIBO breath tests to patients
  • Shadowed practitioner during multiple lab reviews
  • Scanned and faxed medical records daily
  • Scanned medical charts into the corresponding patients virtual chart
  • Answered complex questions regarding skin care treatments, functional medical care and neurotoxins

Paralegal Assistant and Receptionist

Owens Law Firm
02.2013 - 09.2018
  • Responsible for outlining depositions, case file investigation, answering phones, court house runs and filing

Office Manager

Integrative Wellness and Research, Inc.
10.2016 - 04.2017
  • Took the lead on hiring, firing, and training employees
  • Conducted employee performance reviews
  • Organized weekly and daily staff scheduling
  • Client and employee conflict resolution
  • Planned health seminars and workshops
  • Scheduled individual patient health retreats and lifestyle education
  • Handled client emails regarding health concerns and questions about supplemental and dietary protocols
  • Strategized community outreach: Weekly and monthly blog posts and email updates, Coordination of monthly sales and specials, Responsible for new client inquiries and client marketing
  • Met with clients regarding dietary protocols and provided accountability
  • Trusted with bill payments
  • Responsible for keeping inventory, ordering, and restocking
  • Operate various equipment/software: Ozone, ELAN Light Therapy, Body Composition Testing, AccountEdge, Mail Chimp

Compliance Officer

Tuuwa, Inc.
04.2016 - 10.2016
  • Responsible for organizing the compliance department of a start up direct selling company
  • Kept a record book of meeting minutes, confidentiality agreements, non-disclosure agreements and compliance regulations
  • Responsible for creating the policies and procedures
  • Attended direct selling business seminar
  • Researched ingredients to develop supplements
  • Contacted supplement manufacturing companies
  • Constant communication with owner regarding supplement development and manufacturing company choices
  • Recruited distributors
  • Handled and labeled skin care products
  • Responsible for developing social media and all accounts associated with the company
  • Designed and ordered business cards

Administrative Assistant

Xu Wellness Center
03.2016 - 10.2016
  • Responsible for daily preparation of the center and making fresh herbal teas for patients
  • Handled front office reception and administrative duties, including greeting guests, showing them to their treatment room, answering phones and handling company inquiries
  • Planned and supervised health fair events
  • Managed company social media
  • Planned travel for business trips
  • Trained employees
  • Other duties included cleaning daily, making new patient files, taking meeting minutes, sending out personalized mail to customers, monitoring and maintaining supplies, delivering packages frequently to UPS, and sorting and distributing mail

Education

Some Education -

University of Tennessee
Knoxville, TN
01.2014

Certified Traditional Naturopath -

Trinity School of Natural Health
12.2019

Certified Health Specialist -

Trinity School of Natural Health
12.2018

Certified Natural Health Practitioner -

Trinity School of Natural Health
12.2017

Skills

  • Fast learner
  • Organizational skills
  • Meal planning
  • Microsoft Word
  • Confidentiality compliance
  • Organization skills
  • Scheduling/Planning
  • Office administration
  • Telephone skills
  • Data entry
  • Customer/Client relations

Community Service

  • Su Casa Ministries, 01/01/11, 12/31/13
  • Streets Ministries, 01/01/10, 12/31/13
  • Special Olympics Bowling, 01/01/10, 12/31/13
  • High School Key Club, 01/01/11, 12/31/13
  • High School Latin Club, 01/01/10, 12/31/13
  • Leader of Homeless Ministries, 01/01/11, 12/31/11, President, 2013
  • MOVE group, anti trafficking, 01/01/10, 12/31/13, Co-President
  • Tennessee Scholars Award, 2013
  • Ensemble Select Choir Award, 2013
  • Young Life Surf Camp Volunteer, Summer 2014, Caiscais, Portugal
  • Church Ensemble, 2015
  • Chosen by the University of Memphis' Blue TOM Record Label to record music album, 01/01/15, 12/31/16

Further Education

  • Direct Selling Seminar, Nashville, TN, 2016
  • The Truth About Cancer Synopsis, Dallas, TX, 10/01/16
  • Trinity School of Natural Health Seven Day Educational Seminar, 07/01/16
  • Pharmason Labs and Neuroscience Seminar on A Novel Approach to Sleep Dysfunction and Chronic Pain and Inflammation, Franklin, TN, 03/01/17
  • Amp Coil Summit, Lake Tahoe, CA, 08/01/17
  • Xymogen and Dunwoody Labs Seminar on How Mycotoxins, Lyme Disease, and Chemical Sensitivities Predispose Individuals to Autoimmune Challenges, 10/01/18

Timeline

Legal Assistant

Owens Law Firm
01.2022 - Current

Office Manager and Lifestyle Consultant

Midtown Chiropractic
01.2020 - 12.2022

Administrative Assistant

Solutions Medical Center
01.2019 - 12.2019

Office Manager

Integrative Wellness and Research, Inc.
10.2016 - 04.2017

Compliance Officer

Tuuwa, Inc.
04.2016 - 10.2016

Administrative Assistant

Xu Wellness Center
03.2016 - 10.2016

Paralegal Assistant and Receptionist

Owens Law Firm
02.2013 - 09.2018

Certified Traditional Naturopath -

Trinity School of Natural Health

Certified Health Specialist -

Trinity School of Natural Health

Certified Natural Health Practitioner -

Trinity School of Natural Health

Some Education -

University of Tennessee

Similar Profiles

CREATE PROFILE
Andie Owens