Andie Rapp
Columbia,MO
Summary
Dynamic Server Trainer and To-Go Specialist at Olive Garden (Darden Restaurants), skilled in staying organized and managing time effectively. Experienced in delivering excellent customer service and creating great dining experiences with expert food and drink pairings. Successfully trained new employees using creative teaching methods. Known for accurate and efficient order handling, strong multitasking, and quick decision-making.
Overview
3
3
years of professional experience
Work History
Server Trainer & To-go Specialist
Olive Garden - Darden Restaurants
Columbia, MO
10.2021 - Current
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Introduced time-management techniques to help new servers efficiently balance multiple tables and customer requests.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Collaborated with team to deliver timely service of items.
- Checked during and after production to verify order accuracy and confirmed side, napkin and utensil quantities.
Education
Some College (No Degree) - Elementary Education
University of Missouri
Columbia, MO05-2027
Skills
- Organization and time management
- Multitasking Abilities
- Customer service
- Decision-making
- Food spoilage prevention
- Wine service
- Food and beverage pairings
- Dish preparation
- Buffet setup and takedown
- New employee mentoring
Accomplishments
- Deans List (2023-24)
- Server Trainer at Olive Garden (July 2024- Present)
- University of Missouri Provost Award Scholarship Recipient (2023- Present)
- Issac Hinton Brown Scholarship Recipient (2023-24)
- Patricia E. Paden Education Scholarship Recipient (2023-24)
- Virginia Hultz Booth Memorial Fund Scholarship Recipient (2023-24)
Timeline
Server Trainer & To-go Specialist
Olive Garden - Darden Restaurants
10.2021 - Current
Some College (No Degree) - Elementary Education
University of Missouri
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