Andie Wolfson
Naples
Summary
Proven ability to enhance guest experiences through effective communication and meticulous attention to cleanliness standards. Adept at managing high-pressure situations while ensuring order accuracy and fostering a collaborative team environment.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
2
2
years of professional experience
Work History
Server/ Busser
Prestige Catering
01.2024 - Current
- Delivered exceptional customer service in high-pressure environments.
- Assisted in menu planning and food preparation for events.
- Maintained cleanliness and organization of dining and service areas.
- Collaborated with kitchen staff to ensure timely order delivery.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Expo Runner
Great Wolf Lodge
05.2025 - 01.2026
- Delivered timely support to event staff by efficiently transporting materials and supplies.
- Assisted in maintaining cleanliness and organization of event spaces to enhance guest experience.
- Managed inventory of supplies, ensuring availability for seamless event execution.
- Followed safety protocols diligently while operating equipment and handling materials.
- Maintained clear communication channels with kitchen staff to address any issues or discrepancies in orders promptly.
- Collaborated with servers to ensure timely delivery of orders, reducing wait times for customers.
- Managed high-volume order tickets, prioritizing tasks for efficient workflow during peak hours.
- Maintained a clean and organized expo station, improving efficiency in the kitchen.
- Handled high-pressure situations gracefully under stress, ensuring all orders were completed accurately and efficiently.
- Supported kitchen staff in maintaining cleanliness and organization throughout service hours.
- Contributed to a positive team environment by assisting coworkers during busy periods when necessary.
Education
High School Student - 3.0 GPA, A & B Student
Gulf Coat High School
Naples Florida Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Food running
- Service prioritization
- Team collaboration
- Sales techniques
- Order accuracy
- Table bussing
- Allergy awareness
- Task prioritization
- Guest seating
- Table setting
Timeline
Expo Runner
Great Wolf Lodge
05.2025 - 01.2026
Server/ Busser
Prestige Catering
01.2024 - Current
High School Student - 3.0 GPA, A & B Student
Gulf Coat High School