Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
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Andile Muzila

Bloomington

Summary

Healthcare professional with extensive experience in delivering personalized and compassionate care. Proven track record in supporting patient needs and enhancing their quality of life through effective communication and empathy. Known for strong collaboration skills and adaptability to changing care requirements.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Care assistant

Monax shelter for hope Hope Trust
08.2023 - 09.2023
  • Working under supervision of qualified senior nursing staff, providing compassion and high quality care to clients with intellectual disabilities , and complex needs.
  • Bed making , cleaning the house and disinfectant.
  • Feeding ,Cather care, showering, bed baths , oral hygiene and dressing.
  • Monitoring clients health, resulting in improvement of quality life.
  • Pressure parts care
  • Infection control , sterilizing equipment and organizing.
  • Administering medication to patients based on their conditions .
  • Vital signs
  • Provided compassionate support to residents, fostering a safe and nurturing environment.
  • Assisted in daily living activities, enhancing resident independence and quality of life.
  • Collaborated with multidisciplinary teams to develop personalized care plans for residents.
  • Monitored health conditions and reported changes to nursing staff promptly.
  • Trained new staff on best practices in resident care and safety protocols.
  • Implemented activities that promoted social engagement among residents, improving community cohesiveness.

Support Worker

Tazorora Retirement Home
11.2022 - 04.2023
  • Overseeing and monitoring clients' health and wellbeing, maintaining optimal safety standards throughout the nursing home.
  • Working professionally with caregiving teams and qualified healthcare personnel to maintain continuity of care.
  • Assisted an average of 50 clients per month with dressing, grooming and feeding needs, helping them to overcome and adapt to mobility restrictions
  • Worked with family, healthcare providers, therapists and social workers to ensure all the clients emotional and health needs were met, improving 80% of the clients conditions
  • Ensured a positive routine was established and maintained towards optimum mental and physical wellness
  • Supported clients with field trips, arts and crafts, music, games and reading activities
  • Led a team of 5 nursing assistants and implemented proactive systems resulting in a 15% reduction in patient fall within the first 6 months
  • Collaborated with nursing staff to implement improved infection control measures reducing patient infections by 20%
  • Managed and documented medication administration for an average of 20 patients daily with a 100% accuracy rate
  • Administered medications as prescribed, adhering to the facility’s protocols and ensuring patients understanding
  • Implemented and participated in the creation of tailored care plans aimed at helping clients achieve their individual goals .
  • Assisted residents with daily living activities, enhancing comfort and quality of life.
  • Implemented personalized care plans, promoting individual well-being and independence.

Healthcare assistant

Longford Elderly Clinic
06.2019 - 10.2022
  • Extensively experienced in patient care and hospital administrative functions. Strong skills combined with ability to evaluate and advocate for patient’s needs. Proven history of calculative patient rapport and providing exceptional care and patient education.
  • Assisted doctors and physicians during special procedures to be performed
  • Provided support to medical staff and patients, reviewing medical supplies and other resources
  • Identified concerns with patient health and escalating to the clinical team
  • Disinfecting and cleaning specialised equipment
  • Delivered patient care in various departments and trained new staff
  • Collaborated with nursing staff to implement improved infection control measures reducing patient infections by 20%
  • Managed and document medication administration for an average of 20 patients daily with a 100% accuracy rate
  • Regularly monitor and record patients vital signs , including blood pressure, heart rate and temperature
  • Promoted the health prevention or management of disease, injury and disability
  • Provided observations, took measurements and performed tests at various stages according to quality control plan
  • Supported ambulation and physical therapy needs by conducting planned exercise routines
  • Delivered healthcare information in a way that is easy to
  • Administering medication to patients based on their conditions and symptoms
  • Assisted with daily living activities to enhance patient comfort and independence.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Trained new staff on best practices in patient care and safety protocols.

Secretary

KENDOLPHIN PTY LTD
12.2017 - 06.2019


  • Coordinated travel arrangements, optimizing itineraries for cost-effectiveness and convenience.
  • Assisted in the preparation of reports and presentations, ensuring accuracy and alignment with company standards.
  • Maintained daily report documents, memos and invoices.
  • Managed scheduling and calendar coordination for executive team, ensuring timely appointments and meetings.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
  • Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
  • Streamlined invoice processing, improving accuracy and efficiency of financial operations.
  • Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
  • Coordinated meetings and events, arranging logistics for over 50 corporate gatherings.

Education

High School Diploma -

Center For Occupational Health And Safety
Gaborone Botswana
10-2023

Skills

  • Excellent communication skills
  • Kind & Compassion
  • Medical knowledge
  • Safeguarding & Confidentiality
  • Responding to emergencies
  • Medication administration
  • Dementia knowledge
  • Team collaboration

Accomplishments

  • Monitored and documented vital signs, provided assistance with activities of daily living, resulting in 20% decrease in hospital readmissions
  • Managed and administered medications to multiple patients while maintaining a 100 % accuracy rate
  • Planned and prepared nutritious meals for patients with specific dietary needs resulting in a 25 % improvement in their overall health and nutritional status

Certification

  • 15 Care Certificate Standards – Caredemy UK (2024)
  • Centre of Occupational Health and Safety (2023)
  • Dementia care. -Florence Academy (2022)
  • Life support -Florence Academy (2022)
  • Corona virus infection and control - Florence academy (2022)
  • Fire safety and first aid awareness -Florence Academy (2022)
  • Anaphylaxis management -Florence Academy (2022)

Additional Information

  • -Valid passport
  • -IELTS General
  • -Medical knowledge
  • -Safeguarding & Confidentiality
  • -Valid Driver’s License
  • -Female
  • -Valid Police Clearance
  • -Nationality – Motswana

Timeline

Care assistant

Monax shelter for hope Hope Trust
08.2023 - 09.2023

Support Worker

Tazorora Retirement Home
11.2022 - 04.2023

Healthcare assistant

Longford Elderly Clinic
06.2019 - 10.2022

Secretary

KENDOLPHIN PTY LTD
12.2017 - 06.2019

High School Diploma -

Center For Occupational Health And Safety
Andile Muzila