Years of Work Experience in Multiple Industries
Andi Shadrick
Chattanooga,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
Work History
Account Analyst
Edfinancial Services
10.2023 - 07.2024
- Efficiently operate multiple computer programs simultaneously.
- Maintain accurate processing queues while meeting daily quotas.
- Ability to learn quickly through continuous comprehensive training.
- Multi-tasking skills including time management
- Effective communication skills, both verbal and written
- Superior customer service skills.
- High attention to detail.
- Maintain Federal Clearance background check.
Host
Public House
07.2022 - 10.2023
- Organized, stocked and cleaned establishment's front lobby and restrooms.
- Greeted customers warmly upon arrival and provided a warm presence throughout the dining experience.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Developed rapport with regular patrons, fostering a sense of community.
- Seated patrons based on guest preferences and seating availability.
- Completed daily side work and opening and closing duties without fail.
Front Desk Coordinator
Urgent Care For Children
01.2023 - 07.2023
- Greeted visitors upon arrival, offered assistance, and answered questions to build rapport and retention.
- Oversaw patient registration by collecting information, verifying insurance benefits, building electronic medical records and collecting co-payments in ECW.
- Handled payment processing and ensured daily cash drawer reconciliation.
- Maintained clean and organized front desk and exam room areas.
Customer Service Coordinator
FloWav
01.2018 - 02.2021
- Coordinated order processing, shipping, and delivery using DHL, FedEx, UPS & USPS.
- Provided administrative support using Microsoft Word, Excel & Outlook.
- Managed office and warehouse inventories.
- Worked with sales team to enhance post-sales support.
- Extended exceptional customer service to field engineers.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Office Coordinator
Mountain Creek Chiropractic
12.2015 - 08.2016
- Managed daily office workflow.
- Greeted patients, answered phones and scheduled appointments.
- Gathered patients history during new patient intake.
- Cultivated client relationships and loyalty by engaging with everyone.
- Collaborated with the doctor to effectively build a community presence by participating at local events.
Administrative Assistant to the CFO
Chattanooga Area Food Bank
04.2012 - 08.2015
- Processed accounts receivable transactions, prepared invoices and reconciled accounts.
- Served as backup to the front desk receptionist by greeting visitors, answering phones, maintaining a clean lobby, distributing mail, and running errands.
- Supported all departments with special projects and community events.
- Coordinated flights, hotel and rental car arrangements for the executive team.
- Inventoried, organized and ordered office supplies.
- Created designs, ordered and maintained branded materials.
- Developed PowerPoints presentations and ordered catering for staff and board meetings.
Education
Associate of Arts - English Education
Phillips Community College of The University of Arkansas
Helena, ARSkills
- Attention to Detail
- Decision-Making
- Multitasking Abilities
- Time Management
- Quality Assurance
- Adaptable, Curious Learner
- Remote Office Availability
- Problem-Solving
- Data Entry
- Self-Directed
- Task Prioritization
- Reliable & Trustworthy
Personal Information
- Embry-Riddle Aeronautical University Parent Ambassador
- Hamilton County Election Commission Poll Worker
Timeline
Account Analyst
Edfinancial Services
10.2023 - 07.2024
Front Desk Coordinator
Urgent Care For Children
01.2023 - 07.2023
Host
Public House
07.2022 - 10.2023
Customer Service Coordinator
FloWav
01.2018 - 02.2021
Office Coordinator
Mountain Creek Chiropractic
12.2015 - 08.2016
Administrative Assistant to the CFO
Chattanooga Area Food Bank
04.2012 - 08.2015
Associate of Arts - English Education
Phillips Community College of The University of Arkansas