Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andora McCloud

Pompano Beach,FL

Summary

Professional with significant background in early childhood education, ready to lead and innovate. Proven track record in developing and implementing engaging curricula, fostering inclusive environments, and enhancing program quality. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in strategic planning, staff development, and effective communication. Reliable and passionate about driving positive educational outcomes.

Overview

11
11
years of professional experience

Work History

Program Director

YMCA of South Florida
05.2017 - 07.2025
  • Launched innovative program initiatives to address emerging needs.
  • Led team meetings to ensure effective communication between departments and timely execution of tasks.
  • Planned and scheduled programming and event coverage, based on broadcast length, time availability and other factors, such as community needs, ratings data, and viewer demographics.
  • Wrote clear and concise program reports for management and funding agencies.
  • Facilitated communications between internal stakeholders and external partners involved in programs.
  • Prepared, maintained, and oversaw preparation and maintenance of attendance, activity, planning, and personnel reports, and records.
  • Reviewed and interpreted government codes and developed procedures to meet codes and to promote facility safety, security, and maintenance.
  • Established criteria for evaluating success of after-school programs; reviewed data regularly to assess effectiveness of initiatives.

Aftercare Teacher

YMCA of South Florida
05.2017 - 07.2025
  • Enhanced student comprehension by incorporating visual aids and hands-on activities into lesson plans.
  • Communicated effectively with parents regarding their child''s daily progress, addressing any concerns or questions promptly and professionally.
  • Increased parent involvement in their child''s education by maintaining open lines of communication and hosting regular conferences.
  • Fostered a safe, nurturing environment for students to learn and grow by implementing strict classroom management techniques.
  • Developed strong relationships with colleagues, fostering a collaborative environment for curriculum development and implementation.
  • Contributed to after-school programs to enhance the overall educational experience of students beyond the classroom setting.
  • Participated in ongoing professional development opportunities to stay current on best teaching practices and industry trends.

Cultural Affairs Lead

City of Pompano Beach
11.2021 - 08.2023
  • Communicated effectively with all members of the team involved in the planning process to ensure timely completion of tasks.
  • Utilized problem-solving skills to resolve any issues that arose during the planning or execution of an event.
  • Reviewed event bills for accuracy and approved payment.
  • Collaborated with a wide range of stakeholders including sponsors, donors, volunteers, artists, performers, caterers to ensure successful event outcomes.
  • Determined how future events could be improved.
  • Negotiated and secured favorable contracts with vendors and suppliers.
  • Oversaw display setup and breakdown for events and trade shows.
  • Established and maintained good working relationships with venue managers and suppliers.
  • Developed and trained new team members on planning strategies and standard procedures.
  • Read trade publications, attended seminars, and consulted with other meeting professionals to keep abreast of meeting management standards and trends.
  • Oversaw event day tasks and responded to last-minute changes and challenges.
  • Directed administrative details, such as financial operations, dissemination of promotional materials, and responses to inquiries.
  • Maintained detailed records of expenses related to cultural events.

Documentation Specialist

American Medical Supplies, Inc
08.2015 - 04.2016
  • Coordinated with managers and technical writers to facilitate timely delivery of documents.
  • Performed quality assurance reviews on both hardware and software products prior to release.
  • Handled sensitive documents in accordance with established policies and procedures, maintaining information confidentiality.
  • Developed, document, and maintained standards, best practices, and system usage procedures.
  • Identified and classified documents and other electronic content according to characteristics such as security level, function, and metadata.
  • Organized large amounts of data into easily-understandable formats such as flowcharts, tables and graphs.
  • Implemented electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists.

Receptionist

Keiser University
05.2014 - 08.2015
  • Heard and resolved complaints from customers and public.
  • Handled cash and credit card payments with accuracy.
  • Operated multi-line telephone system to answer incoming calls and accurately direct callers to appropriate employees.
  • Developed effective working relationships with clients to ensure satisfaction with services provided.
  • Answered questions about organization and provided callers with address, directions, and other information.
  • Greeted guests to determine nature and purpose of visit and directed or escorted to specific destinations.
  • Maintained confidentiality of sensitive information obtained through job duties.
  • Operated multi-line phone system efficiently while managing high call volume.
  • Provided typing, word processing, and clerical support and assisted with special projects.

Education

High School Diploma -

Coconut Creek High School
Coconut Creek, FL
06.1999

Skills

  • Policy and procedure improvements
  • Strategic leadership
  • Operations Oversight
  • Administration knowledge
  • Compliance Management
  • Organizational Leadership
  • Innovation and Creativity
  • Adaptability and Flexibility
  • Problem Solving
  • Parent-teacher communication
  • Documentation and reporting
  • Social skills development

Timeline

Cultural Affairs Lead

City of Pompano Beach
11.2021 - 08.2023

Aftercare Teacher

YMCA of South Florida
05.2017 - 07.2025

Program Director

YMCA of South Florida
05.2017 - 07.2025

Documentation Specialist

American Medical Supplies, Inc
08.2015 - 04.2016

Receptionist

Keiser University
05.2014 - 08.2015

High School Diploma -

Coconut Creek High School