Dedicated to acute focus on customer service and network building, as well as prompt development of vital relationships.
Developed skills in fast-paced, high-stakes business environment, focusing on leadership and problem-solving. Adept at strategic planning and operational efficiency.
Overview
8
8
years of professional experience
Work History
General Manager
DDS Dentures + Implant Solutions
02.2019 - Current
Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations
Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements
Managed shrink processes and inventory levels for corrective action planning to save costs
Built and maintained loyal, long-term customer relationships through effective account management
Trained, managed and motivated employees to promote professional skill development
Trained over20 employees on business principles, best practices, protocols, and client handling to create exceptional customer experiences
Formalized sales process to enhance operations and promote acquisition of new customers
Developed promotional and marketing programs to attract new patients
Scheduled patient appointments and effectively handled cancellations and last-minute adjustments
Implemented staff scheduling procedures to provide full coverage, supporting organizational needs
Opened a new office with it becoming profitable in8 months
Rent Estate Advisor
Renters Warehouse
10.2016 - 01.2019
Won salesperson of the month numerous times
Assisted in developing marketing material for properties
Developed close relationships with area realtors and promoted builders to boost referral network
Showed residential properties and explained the features, value and benefits of available homes
Accessed monthly rental and sales market reports and company databases to identify rental solutions and meet clients' needs
Met and exceeded sales goals through consultative sales techniques and closing abilities
Followed up with prospects throughout the rental process
Researched the current market in Austin to stay informed and give superior sales presentations
Maintained high referral rates and exceptional feedback from previous clients
Education
Bastrop High School
Bastrop, TX
01.2011
Skills
Real Estate Salesperson License Exception lead follow up
Exceeds sales goals Excellent customer references
Highly motivated Honest and ethical
Excellent communicator Excellent with computers and technology, in general