Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andra Bleier

Crown Point,IN

Summary

Forward-thinking team leader skilled at operating different departments efficiently to meet goals, improve work flow, and exceed targets. Proactive and hardworking individual focused on continuous improvement and strategic planning.

Overview

6
6
years of professional experience

Work History

Operations Manager

United Rentals, Inc
03.2019 - Current
  • Supervised staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Assisted the sales team in enhancing efficiency and gaining insights into the cost-effectiveness of various jobs.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist employees and maintain excellent customer service.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Supervised staff and kept employees compliant with company policies and procedures.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.

Temp Worker

United Rentals, Inc
01.2018 - 03.2019
  • Learned semi-skilled and advanced work by shadowing experienced workers.
  • Supported company growth by quickly adapting to new roles and industries, showcasing versatility as a Temp Worker.
  • Improved customer satisfaction with prompt and professional service.

Emergency Medical Technician

Tri-Creek Ambulance Service
01.2022 - Current
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.

Education

Master of Public Affairs - Public Affairs

Indiana University
Gary, IN
12.2019

Bachelor of Science - Criminal Justice

Indiana University
Gary, IN
05.2017

Skills

  • Critical decision-making skills
  • Problem-Solving
  • Team Leadership
  • Operations Management
  • Customer Service
  • Staff Management

Languages

Romanian
Native or Bilingual

Timeline

Emergency Medical Technician

Tri-Creek Ambulance Service
01.2022 - Current

Operations Manager

United Rentals, Inc
03.2019 - Current

Temp Worker

United Rentals, Inc
01.2018 - 03.2019

Master of Public Affairs - Public Affairs

Indiana University

Bachelor of Science - Criminal Justice

Indiana University

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Andra Bleier