Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Andra Hagerman

Gallatin

Summary

Passionate HR professional with over 10 years of experience driving human resource strategies in dynamic manufacturing environments in Europe and the United States. Demonstrated success in aligning Human Resources strategies with business objectives to improve operational performance, enhance employee engagement, and ensure compliance with local and international labor regulations. Comprehensive expertise across all core HR functions, including talent acquisition, performance management, labor relations, organizational development, and workforce planning. Proven ability to navigate multicultural environments and tailor HR practices to meet diverse legal and cultural standards. Brings extensive expertise in change management, employee retention strategies, and leading Human Resources due diligence during expansions and organizational restructuring. Recognized for building inclusive, high-performing workplace cultures that support long-term business success and employee satisfaction.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Human Resources Manager

Hoeganaes Corporation
03.2022 - Current
  • Provide expert guidance to business units on HR policy interpretation, legal compliance, employment law, and emerging HR trends, supporting informed decision-making and continuous knowledge development.
  • Manage talent acquisition, onboarding, performance management, and succession planning to attract, develop, and retain top talent within the organization.
  • Lead the execution of talent management processes, including performance reviews, goal setting, people review, and training & development, ensuring clear communication and effective deployment.
  • Offer ongoing performance management support to line management, providing coaching, counseling, career development, and disciplinary guidance.
  • Partner with leadership to design and implement succession plans for key roles and high-potential employees.
  • Collaborate with leadership to identify training needs across business units and support executive coaching to foster leadership development.
  • Drive organizational development initiatives to enhance employee engagement, improve productivity, and increase retention.
  • Successfully led the implementation of UKG Dimensions and Cornerstone Learning Management System (LMS), enhancing workforce management capabilities and streamlining employee training and development processes.
  • Provide strategic guidance on organizational design, role structuring, workforce replacement, and job architecture, aligning with company values and principles.
  • Advise on business unit restructures, workforce planning, and succession management to ensure alignment with long-term talent strategies.
  • Partner with leadership to assess staffing needs, evaluate skill gaps, and implement workforce plans to meet both short-term and long-term business goals.
  • Update and monitor monthly talent metrics and HR KPIs, ensuring accurate and timely reporting.
  • Analyze HR data and key performance metrics to identify trends and provide actionable insights that drive strategic decision-making.
  • Ensure the accuracy and completeness of all HR administrative processes, including new hire documentation, benefits enrollment, and employee paperwork.
  • Conduct regular audits to maintain data integrity, addressing discrepancies promptly to ensure accuracy in HR records and reporting.
  • Ensure compliance with labor laws, company policies, and best HR practices, staying current with legal requirements to minimize risks and maintain regulatory adherence.
  • Leverage in-depth knowledge of employment law to manage employee relations, minimizing legal risks and ensuring full compliance with applicable regulations.
  • Collaborate with the legal department on complex legal issues and policy enforcement to ensure consistency across the organization.
  • Address employee concerns, lead investigations, and provide guidance on conflict resolution and disciplinary actions to foster a positive and compliant work environment.

Human Resources Coordinator

Ceva Logistics
03.2022 - 03.2022
  • Point of contact for payroll, transfers, promotions, and Employee payroll relations.
  • Ensure payroll is accurate and on time creating a positive employee relations environment. Coordinate with Corporate Payroll on smooth delivery and replacement paychecks when needed.
  • Monitor the use of PTO and payroll reporting by supervisors to stay in compliance with company policies. Coach supervisors on corrections when necessary.
  • Audit timesheets and coordinate with supervisors and managers any corrections to verify accurate time reporting. Coordinate and complete pay adjustment forms as required.
  • Function as a liaison between campus business units and corporate payroll to ensure proper use of FMLA, STD and PTO policies.
  • Manage team member Leave Tracking report for leave approvals / initiations/ returns to work. Lead issue resolution of leaves to serve team member and organizational needs.
  • Manage transfers approved by the Business Unit. Complete pay analysis to maintain pay equity, generate internal offer letters for all transfers and promotions and submit to Corporate for implementation.
  • Administered the temp to permanent process, point of contact for the temp agency on site managers and representatives.
  • Administered recruiting and on boarding processes, ensured compliance with all state and federal laws.
  • Employee benefit Lead addressing team member issues and benefit questions. Facilitated on boarding benefit presentation and education sessions to the membership.
  • Managed applicant tracking and conversion reports for HR Management.
  • Coordinated key communications to supervisors regarding employee issues and concerns with PTO, benefits, conversion process that impacted positive labor relations.
  • Coordinated with vendors to organize annual health fair and facilitated set up of the event operation serving over nine hundred Ceva team member.

Insurance Benefits Coordinator

American Income Life
08.2020 - 03.2021
  • Facilitate the recruitment of qualified applicants by collaborating with resource agency and leveraging client referrals to identify and interview qualified candidates. Match candidates with medical benefit and life insurance programs and benefit packages that match client needs achieving a closure rate of 40%.
  • Ensure the accuracy of all benefits enrollments, claims and plan changes to provide underwriting department with accurate eligibility information.
  • Multi-state licensed and qualified in compliance with federal, state, and insurance benefit laws and regulations, best practices, policies, and practices to maintain compliance.

Retail Sales Manager

Ann Taylor
10.2019 - 08.2020
  • Managed retail sales floor merchandising, product presentation and customer service that led the regions performance and drove record sales of over $10,000 weekly.
  • Managed online order system, led the processing team exceeding on-time target by 30% for online orders that drove record sales of over $3,000 per day.
  • Managed customer service and cash transaction management, bank deposits, store productivity, improved employee recognition, and morale.
  • Mentored store manager and leaders on the performance of tasks required to administer and execute human resource programs including, disciplinary matters, investigations, performance, talent management, productivity, recognition, morale, training, and development.

Human Resource Manager

GKN Hoeganaes
03.2016 - 05.2019
  • Maintained and tracked all documentation in compliance with mandatory and non-mandatory training, managed continuing education, and work assessments for all domestic employees, global development program participants, coordinated with H&S resources for all safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
  • Managed recruitment strategy to maximize local labor pool, managed the interviews and led the hiring process of qualified job applicants for all open positions including background checks and qualification validation. Partnered with departmental managers to identify requirements for skills and competencies.
  • Implemented the onboarding program to ensure streamlined onboarding process that decreased turnover in the first 90 days by 28%, led annual performance reviews and talent management initiatives for domestic and global employees.
  • Performed routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
  • Managed the talent acquisition process, including recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborated with departmental managers to understand skills and competencies required for openings. Managed talent strategy and succession planning.
  • Managed and maintained tasks required to administer and execute human resource programs including negotiation of all collective bargaining agreements for compensation, benefits, and employee payroll. Managed payroll budget for local and corporate employees based in Buzau facility.
  • Advanced employee productivity, recognition, and morale and delivered and tracked training and development for leadership skills and occupational health and safety. Managed all employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters.
  • Led and managed employee disciplinary meetings, terminations, and investigations. Led management in addressing all employee disciplinary matters, disputes, and investigations.
  • Ensured that local policies, procedures, and reporting were 100% compliant with Group requirements, federal, state, and local employment laws, and regulations, and recommended best practices, reviewed policies and practices to maintain compliance.
  • Developed and recommended Human Resources policies and objectives to meet the company and Group requirements.
  • Responsible for ensuring conformance in Quality/Environmental/Safety System Procedures on matters that pertain to Human Resources to maintain the System certification.
  • Identified and ensured compliance with legal requirements and government reporting regulations, affecting Human Resources function.
  • Protect the interests of employees and the company in accordance with company policies and governmental laws and regulations.

Office Manager - HR Generalist

GKN Hoeganaes
05.2011 - 03.2016
  • Maintained employee data and documents in the HRIS system in compliance with all training, tracked continuing education, and work assessments. Prepared all onboarding documents and labor contract requirements including safety training, anti-harassment training, professional licensure, and certifications.
  • Recruited, interviewed, and facilitated the hiring of qualified job applicants for open positions; collaborated with departmental managers to understand skills and competencies required for openings.
  • Conducted background checks and employee eligibility verifications.
  • Attended, participated in, and documented employee disciplinary meetings, terminations, and investigations.
  • Supported department managers to prepare the documentation for talent worldwide rotational programs within the Group.
  • Administered and executed human resource training and development on diversity & employee inclusion, leadership, and soft skills, and delivered all group policies.
  • Responded to employee inquiries and trained and supported employees and supervisors in the use of self-service applications available to them. Managed sensitive employee matters and referred sensitive cases to the appropriate support resources.
  • Administered monthly payroll for all exempt and non-exempt employees maintaining compliance with federal, state, and local employment laws and regulations.

Executive Assist. to HC General Manager

GKN Hoeganaes
04.2005 - 05.2011
  • Coordinated complex executive communications and managed the routing or delegation of sensitive personal or internal communications.
  • Prepared internal corporate reports for the administration of plant operations and regulatory reports for compliance. Prepared external reports and documentation for team member medical benefits, employment verification or translations as requested.
  • Planned, organized, and coordinated corporate events outside of the workplace such as fundraising events, Christmas celebration events, employee appreciation and recognition events, community service programs and morale building events.
  • Recruited and coordinated the placement of qualified participants supporting program managers. Coordinated international visa process for foreign national assignment to Romania, and for Romanian employees to foreign locations including Germany, the United States, China, and members of the European Union.
  • Administered and executed human resource support programs as employee point of contact for benefits and questions on the collective bargaining agreement.

Education

Master’s Degree - Business Communication and Management

National University of Political Studies & Public Administration
01.2008

Bachelor’s Degree - Linguistics

Petroleum - Gas University
01.2003

Skills

  • Employment law, compensation management, organizational planning, employee relations, safety training, and proactive labor relations
  • Proven experience in administering HR programs and policies effectively
  • Proficient in Microsoft Office Suite, web-based applications, and industry-specific software
  • Strong organizational skills and attention to detail
  • Highly effective in both oral and written communication
  • Strong interpersonal skills with a talent for coaching and building rapport
  • Adept at analyzing complex challenges and developing practical, strategic solutions

Certification

  • SHRM-CP, Society for Human Resource Management (2020)
  • SHRM Foundation's Employing Abilities @Work Certificate (2020)
  • SHRM Veterans at Work Certificate (2021)
  • SHRM Getting Talent Back to Work Certification (2021)
  • Diploma in HR Practice, Chartered Institute of Personnel and Development, UK (2019)
  • Hogan Assessment Coach - Hogan Assessment Systems (2016)
  • Power Coach - Coaching & Leadership International (2016)

Languages

English

Timeline

Human Resources Manager

Hoeganaes Corporation
03.2022 - Current

Human Resources Coordinator

Ceva Logistics
03.2022 - 03.2022

Insurance Benefits Coordinator

American Income Life
08.2020 - 03.2021

Retail Sales Manager

Ann Taylor
10.2019 - 08.2020

Human Resource Manager

GKN Hoeganaes
03.2016 - 05.2019

Office Manager - HR Generalist

GKN Hoeganaes
05.2011 - 03.2016

Executive Assist. to HC General Manager

GKN Hoeganaes
04.2005 - 05.2011

Bachelor’s Degree - Linguistics

Petroleum - Gas University

Master’s Degree - Business Communication and Management

National University of Political Studies & Public Administration

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