Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andra Shelton

Decatur

Summary

Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly, and professional service at all times. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.


Overview

33
33
years of professional experience

Work History

Apparel Associate

Value Village
06.2025 - 09.2025
  • Displayed and organized products in store to help customers locate products easily.
  • Maintained loss prevention standards by monitoring and observing customers on sales floor.
  • Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.

Floral Delivery Driver

McBride's Florist
09.2020 - 03.2025
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Fostered positive working relationships with regular customers.

Delivery Driver

Steak-Out
09.2010 - 09.2020
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Delivered cuisine to customer doorsteps and business offices.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Developed and maintained professional relations between customer, store personnel, and company.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
  • Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
  • Stocked shelves and loaded orders to prepare deliveries.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Assisted with sorting and organizing stockroom items.

Delivery Driver

Domino's Pizza
10.1992 - 09.2010
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Maintained organized, safe and clean work areas and complied with company safety and security standards.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
  • Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
  • Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.

Education

GED -

West Jefferson High School
Quinton, AL

Skills

  • Friendly and helpful
  • Customer service
  • Deadline oriented
  • Clothing organization
  • Stock replenishment
  • Food safety
  • Route navigation
  • Excellent sense of direction
  • Record keeping

Timeline

Apparel Associate

Value Village
06.2025 - 09.2025

Floral Delivery Driver

McBride's Florist
09.2020 - 03.2025

Delivery Driver

Steak-Out
09.2010 - 09.2020

Delivery Driver

Domino's Pizza
10.1992 - 09.2010

GED -

West Jefferson High School

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