ANDRÉA STONE
Houston,Texas
Summary
Results-oriented team player with expertise in supporting high-level management to achieve corporate objectives. Skilled in executing multiple projects and advancing key initiatives while enhancing efficiency within fast-paced, challenging environments. Demonstrates impeccable organizational management and communication skills, coupled with a proven history of delivering superior customer service. Backed by nearly 7 years of experience, a bachelor\'s degree in psychology, and a solid background working with non-profit organizations.
Overview
12
12
years of professional experience
Work History
Financial Advising Assistant
AMERIPRISE FINANCIAL
01.2011 - 01.2014
- A Financial Advising Assistant for a major Financial Advising Firm
- Assisted in all administrative support
- Oversaw communication with clients daily
- Entered in all new client data information as well as updated established clients
- Coordinated travel arraignment as well as attended many out of town client
- House visits, to assist in financial assistant and advice to clients, with extensive customer service skills
Marketing/Administrative Assistant
ST. JUDE'S CHILDREN'S RESEARCH HOSPITAL
01.2005 - 01.2006
- Oversaw communications
- Monitored email messages
- Handled busy phone lines
- Coordinated travel arrangements
- Managed client files
- Updated information of sponsors
- Helped promote active fundraising events
Customer Service Representative
INTERMODAL CARTAGE INC.
01.2003 - 01.2004
- Developed top-notch customer service and ensured client satisfaction and retention
- Accurately submitted daily freight moves into the company database
- Guided intricate transportation plans to ensure freight moved from one location to another
Assistant to the Director of Education
THE CHILDREN'S MUSEUM OF HOUSTON
01.2002 - 01.2003
- Fully supported Director of Education and overall initiatives of museum's education department with unwavering support
- Recorded detailed minutes in weekly meetings and circulated accordingly
- Meticulously organized corporate meetings and conferences, and executed special projects as assigned
- Collaborated with the company accountant to track department spending
- Assisted with various exhibits, and purchased props for educational programs
- Successfully coordinated large-scale fundraising events
- Teamed up with staff to create 'Wonder Weekend' theme and install 10-15 new and innovative exhibits for visitors on a weekly basis, to reflect programming changes
Receptionist
THE CHILDREN'S MUSEUM OF HOUSTON
01.2002 - 12.2002
- Served as gatekeeper for museum staff in directing calls and forwarding correspondence
- Interfaced with all tiers of management and employees to encourage smooth day-to-day operations
- Acted as a liaison between Human Resources and personnel in communicating various requests
- Entered employee applications into the database
- Compiled detailed paperwork and arranged drug testing for potential candidates
- Prepared presentations and documents as requested
- Oversaw supply inventory, and assist with programs and exhibits
- Produced complex monthly calendar of events on behalf of organization, and distributed internally
- Interviewed and recruited student interns who represented 'best fit' for the museum
- Recognized for stellar performance with promotion to Assistant to the Director, inside of 1 year
Education
Bachelor of Arts - Psychology, Sociology
Skills
- Office Administration
- Document Management
- Project Coordination
- Effective Communication
- Sensitive Document Management
- Requirements Analysis
- Client Engagement
- Travel Planning
- Database Management
- Strategic Organizational Development
- Financial Budgeting
- Client Relations
- Schedule Coordination
- Event Coordination
- Process Optimization
- Corporate Governance
- Accurate Recordkeeping
Career Note
Temporarily paused career to raise family.
Timeline
Financial Advising Assistant - AMERIPRISE FINANCIAL
01.2011 - 01.2014
Marketing/Administrative Assistant - ST. JUDE'S CHILDREN'S RESEARCH HOSPITAL
01.2005 - 01.2006
Customer Service Representative - INTERMODAL CARTAGE INC.
01.2003 - 01.2004
Assistant to the Director of Education - THE CHILDREN'S MUSEUM OF HOUSTON
01.2002 - 01.2003
Receptionist - THE CHILDREN'S MUSEUM OF HOUSTON
01.2002 - 12.2002
University of Texas - Bachelor of Arts, Psychology, Sociology