Andrae Goode
Honolulu
Summary
I am an IT specialist that is fast learner, hard-working and willing to take on any challenges. I like to think a little outside of the box.
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Radio/SATCOM Supervisor
USAF
02.2025 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Observed packing operations to verify conformance to specifications.
- Frequently inspected production area to verify proper equipment operation.
- Devised and implemented processes and procedures to streamline operations.
Quality Assurance Supervisor
USAF
01.2024 - 02.2025
- Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
- Monitored testing processes, test development and user acceptance testing.
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Established and tracked quality department goals and objectives.
Network Infrastructure Manager
USAF
12.2019 - 01.2024
- Provided onboarding and mentoring of newly hired employees, offering positive reinforcement.
- Tested network's performance and created strategies to maintain integrity of overall infrastructure.
- Worked in team-driven environments and communicated effectively with stakeholders.
- Responded to and remedied critical issues that could not be addressed by technicians.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Oversaw development and implementation of improvements to support network operations.
- Managed life cycle replacement of hardware and software.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Liaised with other departments to minimize network interruptions and possible downtimes.
Network Infrastructure Supervisor
U.S. Air Force
10.2015 - 12.2019
- Operates and maintains classified and unclassified networks sustaining over 450 network devices and over 90 intelligence sites within the West region.
- Analyze capabilities and performance, identify problems and take corrective action
- Controls multi-million dollars of IT expenditures to install and decommission ISR platforms supporting offensive and defensive cyber operations
- Inspects confined spaces with fiber optic and copper cables servicing over 100 thousand sq foot office space
Network Management
U.S. Air Force
10.2014 - 10.2015
- Upgrade and replace systems and circuits
- Deploy, sustain, troubleshoot and repair standard voice, data and video network infrastructure systems and cryptographic equipment
- Analyze capabilities and performance, identify problems and take corrective action
- Apply communication security program
- Establishes priorities, maintains, tests, troubleshoots, and repairs network systems equipment and circuits utilizing tools and test equipment
- Superior performer during base level exercise
- Skills Used: Programming and troubleshooting Cisco switches and routers, Building single and multi-mode fiber cable
Visual Imagery And Intrusion Detection Systems
USAF
05.2009 - 10.2014
- Inspects and tests components to correct system malfunctions.
- Ensures equipment performance standards are within technical order or commercial manual specifications.
- Inspects wiring and electrical connectors, printed circuit boards, and electronic chassis.
- Evaluates systems using test equipment and test devices. Installs, services, and adjusts equipment and systems.
- Identifies corrosion problems and accomplishes corrective measures.
- Lubricates and cleans equipment and components.
- Prepares for use, performs operational checks, repairs, overhauls, calibrates, modifies, and tests Visual Imagery and Intrusion Detection equipment.
- Troubleshoots malfunctioning equipment using system-checking or problem-solving procedures and mechanical layout drawings, block diagrams, schematics, and diagrams with specialized test equipment.
- Determines defective components, and repairs or replaces those components.
- Removes assemblies and performs repairs on Visual Imagery and Intrusion Detection equipment.
- Performs tests and adjustments on quality control instruments and other diagnostic equipment.
- Superior Performer during base-wide inspection.
- Professional team of the Quarter
- Skills Used: Building CAT 5 Cable, Basic programming on LINUX
Backroom Team Member
Target
10.2005 - 07.2007
- Keep merchandise organized and accessible. Work as part of a fast, fun and friendly Backroom team.
- Maintain a clean, great-looking store. Quickly and accurately respond to merchandise requests.
- Help drive sales by pulling merchandise quickly and accurately.
- Place items on shelves and sales floor. Lift 40 pounds repetitively and assist with heavy merchandise.
- Move merchandise safely using the proper equipment.
- Use technology to read instructions and enter information.
- Work independently.
Education
High school diploma - GED
Brandywine High School
Wilmington, DE06.2004
Electronic Engineering - undefined
UMUC
Skills
- WAN configuration experience
- Network infrastructure management
- Software Troubleshooting
- Schedule development
- Skilled in Microsoft Outlook communication tools
- Waste reduction
- Cybersecurity management
- Priority management
- Prioritization and scheduling
- Workflow management
- Team building
- Client support
- Customer service assistance
- Network systems management
- Network Firewalls
- Network troubleshooting skills
- Detail-oriented data entry
- Experienced with Microsoft Office applications
- Strategic leadership
- Performance management
- Project management
Certification
- Top Secret Clearance, 05/01/23
- Security+, 06/01/16
Military Service
USAF, United States, SSGT, 05/01/09, Present
Timeline
Radio/SATCOM Supervisor
USAF
02.2025 - Current
Quality Assurance Supervisor
USAF
01.2024 - 02.2025
Network Infrastructure Manager
USAF
12.2019 - 01.2024
Network Infrastructure Supervisor
U.S. Air Force
10.2015 - 12.2019
Network Management
U.S. Air Force
10.2014 - 10.2015
Visual Imagery And Intrusion Detection Systems
USAF
05.2009 - 10.2014
Backroom Team Member
Target
10.2005 - 07.2007
Electronic Engineering - undefined
UMUC
High school diploma - GED
Brandywine High School
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