Andrameda Griffin
Helena,MT
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Ophthalmology Technician
Mountain View Eye Care
Helena, MT
01.2021 - Current
- Performed full preliminary exams that included taking chief complaints, patient history, testing vision, and performing refractions.
- Dilated eyes using mydriatic drops and monitored patient responses to treatment.
- Performed diagnostic tests, such as visual acuity testing, retinal photography, tonometry, and pachymetry.
- Effectively managed and documented all testing performed while prioritizing patient privacy.
- Monitored patient progress during office visits and reported any changes to the physician.
- Participated in continuing education programs to stay current on new developments in ophthalmology technology.
- Strong attention to detail and ability to follow standard procedures.
- Excellent organizational skills and ability to multitask effectively.
- Ability to work independently as well as part of a team.
- Cleaned and maintained optical equipment according to safety protocols.
- Ensured all instruments were properly sterilized prior to use on patients.
- Kept exam rooms stocked with necessary supplies and equipment.
- Provided guidance and instruction to colleagues regarding the use of diagnostic machinery and testing protocols
- Prepared and sterilized medical equipment for injection procedures
Temporary Administrative Assistant
Upstream Academy
Helena, MT
02.2019 - 02.2021
- Assisted with logistical tasks to prepare for upcoming conferences as a temporary team member.
- Organized and prepared documents and supplies for participants.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Dining Room Server
Touchmark on Saddle Drive
Helena, MT
03.2017 - 12.2017
- Duties included cleaning, taking orders, and serving meals to residents.
- Monitored dining rooms for safety and customer needs.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
Life Enrichment Assistant
Touchmark on Saddle Drive
Helena, MT
07.2016 - 09.2017
- Began as a volunteer and advanced to become an assistant.
- Assisted in organizing and coordinating events for assisted living and dementia units, promoting cognitive and physical well-being.
- Observed changes in behavior or physical condition of residents and reported any concerns to appropriate staff members.
- Monitored resident safety while participating in group activities.
Education
Student -
Helena College of Technology
Helena, MT12-2020
Graduated -
Capital High School
Helena, MT06-2019
Skills
- Communicating effectively with patients of all ages, and the ability to deescalate difficult interactions with patients
- Communicating effectively with coworkers and training on new machines
- Ability to work in a fast pace environment and multi-task effectively
- Ability to effectively use EHRs and maneuver around medical machinery and programs
References
- Jessica Renwick, (509) 981-0620
- Kelsey Mundt, (406) 461-8101
- Aurora Kolpin, (406) 498-7461
Accomplishments
- Graduated High School with Cum Laude Honors
Timeline
Ophthalmology Technician
Mountain View Eye Care
01.2021 - Current
Temporary Administrative Assistant
Upstream Academy
02.2019 - 02.2021
Dining Room Server
Touchmark on Saddle Drive
03.2017 - 12.2017
Life Enrichment Assistant
Touchmark on Saddle Drive
07.2016 - 09.2017
Student -
Helena College of Technology
Graduated -
Capital High School
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