Andrana Walker

• Ensure that patients are guided through admissions process by screening them for eligibility and preparing patient information to help them receive medical care that's needed
• Greet and check-in patients, get patient information, collect payments, assist with necessary paperwork, and fulfill other customer service or administrative duties
• Secures medical necessity checks/verification in accordance with Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, resources
• Responsible for scheduling patient appointments and making reminder calls to patients.
• Manage approximately 180 incoming calls, walk-ins per day from patients

Creating monthly menus

• Understands all aspects of business, including how to budget for supplies, comply with regulations
• Manage workers
• Thinking Strategically
• Inspecting kitchen/pantry, setting department policies, maintaining high sanitation standards, purchasing cooking equipment, keep patient menu records, and auditing service plans
• Tracked food production levels, meal counts, and supply costs.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Oversaw training of more than 5 team members.

• Ensuring supervision of patients at all times
• Assisting patients with basic personal care, and to move or walk around
• Providing patients with emotional support
• Monitoring patients' vital signs
• Refraining from performing additional, unauthorized functions
• Stocking all materials to assist Emergency department flow
• Complies with HIPPA
• Responsible for sanitizing work and patient areas.
• Demonstrated empathy and kindness to display positive character traits.
• Employed positive reinforcement methods to encourage good behavior.
• Managed challenging behaviors through positive reinforcement strategies and clear expectations for appropriate conduct.
• Watched over 250 patients in 2 1/2 years

• Positive customer service skills in working with patients
• Direct patient care/contact
• Meal preparations
• Acts as backup receptionist
• Collect and log patient notes.
• Provided subject matter expertise in case management and related procedures.
• Reviewed each step of patient care and made proactive adjustments to avert issues.
• Evaluated effectiveness of current strategies with interdisciplinary team and utilized recommendations to make permanent improvements to care standards.
• Provided care up to 20 residents daily

• Provide daily living assistance to residents
• Provide medication reminders and verbal encouragement and supports to residents
• Basic housekeeping
• Companionship
• Record daily care notes.
• Performed light housekeeping duties to maintain cleanliness standards while respecting patient's personal space.
• Built strong relationships with clients to deliver emotional support and companionship.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Managed two homes with total of 15 residents

• Prepare meals, organize mealtimes and snacks for children
• Organize activities
• Lead reading classes
• Engage with children on individual basis in pleasant manner.
• Improved language skills in young children through engaging storytelling and interactive activities.
• Maintained safe environment for children by adhering to strict safety guidelines and protocols.
• Handled conflicts among children diplomatically, teaching them valuable problem-solving skills while maintaining peaceful environment.
• Kept children between ages of 6 months and 12 years safe and secure with vigilant oversight.