Andray Ganchenko

Data Analysis and Reporting

• Collect, clean, and organize large datasets from various IT systems.
• Analyze trends and patterns in IT performance metrics, system logs, and incident reports.
• Generate dashboards and visual reports to present insights to stakeholders.

Database Management

• Design and maintain IT-related databases to ensure data accuracy and accessibility.
• Optimize database queries for performance and efficiency.
• Ensure data storage aligns with organizational standards and security protocols.

Cybersecurity Analysis

• Monitor and analyze security data to detect vulnerabilities or breaches.
• Provide insights into system security trends and assist in creating risk mitigation strategies.
• Collaborate with cybersecurity teams to enhance threat detection through data analysis.

Performance Monitoring

• Evaluate IT system performance and provide recommendations for improvements.
• Track key performance indicators (KPIs) related to IT services and infrastructure.
• Conduct root cause analysis for system failures or performance issues.

Collaboration and Communication

• Work closely with IT teams to understand data needs and requirements.
• Collaborate with other departments to align IT strategies with business goals.
• Communicate technical findings to non-technical stakeholders in clear and actionable terms.

Automation and Optimization

• Develop scripts or tools to automate data collection and analysis processes.
• Identify inefficiencies in IT operations and propose data-driven solutions.
• Leverage analytics to support IT project planning and resource allocation.

Compliance and Governance

• Ensure IT data processes comply with industry standards and regulatory requirements.
• Document data analysis methodologies and maintain audit trails.
• Assist in creating policies for data usage, access, and retention.

Marketing Manager:

• Develop and execute comprehensive marketing strategies to promote products/services and increase brand awareness.
• Create engaging content for various marketing channels, including social media, email campaigns, and website.
• Monitor and analyze marketing performance metrics to evaluate the effectiveness of campaigns and optimize strategies accordingly.

Scheduler/Coordinator:

• Coordinate/schedule estimates & Jobs.
• Communicate with clients to resolve any conflicts and address any changes or cancellations.

Manual Laborer:

• Operate hand and power tools to complete tasks such as digging, lifting, carrying materials.
• Handle materials and equipment responsibly, including loading and unloading supplies, and organizing work areas.
• Follow safety protocols and guidelines to ensure a safe working environment for oneself and colleagues.
• Adhere to project timelines and deadlines, working efficiently and effectively to contribute to project success.

• Granite Cutting and Shaping: Proficient in accurately cutting and shaping granite slabs to fit various countertop configurations.
• Installation Techniques: Skilled in installing granite countertops using industry-standard techniques, ensuring proper alignment, fit, and finish.
• Measurement and Layout: Able to take precise measurements and create layout plans to ensure seamless installation of granite countertops.
• Material Handling: Experienced in safely handling and transporting heavy granite slabs to prevent damage and ensure workplace safety.
• Sealing and Finishing: Knowledgeable about sealing and finishing techniques to protect granite countertops from stains, scratches, and other damage.
• Problem Solving: Capable of identifying and resolving installation issues, such as uneven surfaces or improper fit, to achieve high-quality results.
• Customer Service: Excellent communication and interpersonal skills to interact with clients, understand their requirements, and address any concerns they may have.
• Team Collaboration: Ability to work effectively in a team environment, coordinating with other installers, contractors, and project managers to complete installations on schedule and to specifications.

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
• Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
• Maintained well-stocked stations with supplies and spices for maximum productivity.
• Communicated closely with servers to fully understand special orders for customers.
• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

I Have performed well in many positions working for Vista. Everything from working in a Warehouse Organizing shipments of Doors and Windows for upcoming jobs. I ranked up to the position of "helper" and then became an Installer many months later. I became proficient at using hand held and powered tools, using a tape measure, paying attention to avoid irreversible decisions, and finally completing the necessary steps in the process of installing a Door or a Window start to finish.

• Advanced to key holder and assistant manager-in-charge in manager's absence.
• Managed on days where Autobell was receiving up to 60 Customers per hour
• Monitored employee performance and developed improvement plans.
• Coached team on effective up-selling and cross-selling methods.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Established and optimized schedules to keep coverage and service in line with forecasted demands.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Trained team members in successful strategies to meet operational and sales targets.
• Supported staff development and goal attainment by focusing on skill development and job satisfaction.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Assessed workloads to meet seasonal fluctuation needs.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Attended monthly sales meetings and reported pertinent information to employees.
• Kept work areas clean, organized and safe to promote efficiency and team safety.
• On boarded new employees, including training, mentoring and new hire documentation.
• Handled customer service by dealing with complaints, organizing stock and answering customer questions.

• Maintained grounds including trimming, weeding and general clean-up.
• Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass to maintain soil fertility and defend against weeds and insects.
• Installed stonework according to landscape design plan and client specifications.
• Maintained routine landscaping schedules to boost lawn health and keep facilities neat and well-groomed.
• Cared for lawns by mulching, aerating, wedding, grubbing and trimming and edging around walks, walls and flower beds.
• Removed overgrowth, hazards and debris from common pathways to improve usability.
• Followed planned landscaping designs to determine locations for sod, sown grass, flowers and foliage.

• Attentively watch over swimmers being quick to identify those in distress.
• Garnered valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Conducted twenty minute patrols of three locations to identify and help those in need of immediate care and assistance.
• Observed recreational users to detect safety concerns and prevent ongoing violations.
• Monitored safety of all guests in and around swimming pool.
• Entered water immediately to pull struggling swimmers to safety.