Results-oriented individual with experience in customer service and team collaboration. Skilled in effective communication and time management, committed to enhancing client satisfaction and operational efficiency.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Wyoming Army National Guard
Wyoming Army National Guard
Cheyenne, Wyoming
06.2023 - Current
Patrolled assigned areas to ensure safety and security of personnel and facilities.
Monitored access points to prevent unauthorized entry and maintain order.
Conducted inspections of equipment and premises for potential security breaches.
Prepared detailed reports on incidents, observations, and actions taken during shifts.
Collaborated with team members to develop effective security protocols and strategies.
Maintained communication with command staff regarding situational updates and concerns.
Operated radio systems for coordination with co-workers and supervisors.
Responded promptly to emergencies, including fires, medical situations, and disturbances.
Food Truck Employee
Amy Thomas
Casper, Wyoming
06.2021 - Current
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Warehouse Worker
Admiral Beverage
Casper, Wyoming
04.2024 - 08.2025
Operated forklifts to transport products within the warehouse.
Loaded and unloaded delivery trucks with accuracy and efficiency.
Maintained inventory accuracy through regular stock checks and organization.
Followed safety protocols to ensure a safe working environment for all employees.
Packaged products securely for distribution while adhering to company standards.
Prepared and completed warehouse orders for delivery or pickup according to schedule.
Used pallet jacks to move items to and from warehouse locations.
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Organized warehouse space for efficient storage of products.
Operated scanners, computers, and other equipment to track orders.
Caretaker
Heather Monfre
Casper, Wyoming
06.2020 - 08.2023
Maintained a clean and safe living environment for residents.
Assisted with meal preparation and ensured dietary needs were met.
Developed trusting relationships with clients through effective communication.